[BUG] Hardware transcoding causes PMS to become unresponsive

[sa2000]

@dedo1911

I got the P2000 finally, and added it as second GPU on my machine.
Looks like I’m not able to move the load on in because PLEX simply don’t have any options about It.
I’ve also changed the settings in nVidia panel to offload the CUDA work on the Quadro, but PLEX adds -hwaccel:0 dxva2 to it’s transcoder parameters, which don’t allow to be detected as CUDA work by nvidia, so it sticks to saturate my GTX970 first, before start using the secondary GPU. In this situation, PLEX still crashes randomly as described above.

I’ve tried to wrap PlexTranscoder.exe with an application which should rewrite the arguments correctly, adding the transcoding hw device, but without success. Any help would be apreciated

Could be a server crash. There is already a known issue when running headless with PMS running as service or through RDP and hardware transcoding enabled

could you download the server logs after restarting following a crash and upload here

Please ensure you run with debug logging enabled
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/

Best to restart the server so fresh set of logs get created

and on next crash and after restarting, download the logs
See https://support.plex.tv/articles/200250417-plex-media-server-log-files/