Server Version#: 1.28.0.5999
Player Version#: N/A
I want to report a bug in the metadata processing of Personal Media files.
I have some MP4 Personal Media files, I wanted to register in Plex Server. I’ve made a separete “movie” database for these media files to make them appear in their own category.
To prepare these files, I have tagged them with relevant information (MP4 tags). I used a tagging software called MP3Tag. This works correctly, I read registered metadata correctly in several softwares.
The metadata field that is causing a problem in Plex is the “Originally Available”, so the date of the clip.
First problem was that the prioritization of metadata sources, doesn’t seem to work.
Plex would not read the files’ metadata at all when it was set to check “Personal Media” first and “Local Media Assets (Movies)” as second, even when both is ticked. It seems to just do a “Personal Media” check, find nothing and stop.
I then swapped these around, so it would check file metadata first. That meant that Plex Server started using the media files’ embedded file metadata on import.
Second problem was then that while it imported all the metadata, it did not update the “Originally Available” date with with what was in the file, but just registered all the clips at the date of file submission (today).
After the automatic submission metadata scan completed, I ran the “Refresh All Metadata” in the “Manage Library” of the whole category. That reinitiated the Metadata scan of all files, and this time it registered the “Originally Available” dates from the media files and imported them into Plex database.
Third and last problem was that when Plex Server read the dates from the files, all reads were offset with one day. When I had set the metadata date in the MP4 file as “2011-01-11”, Plex Server loaded that date from the media file, but displays it one day offset as “2011-01-10” (the day before). It does that consistently. I tried different dates in the 1960s up to 2022, and it’s always 1 day offset.
