[Bug] Plex is not preferring embedded ID3 tags

I have the CD “More Dirty Dancing.”
In the ID3 tags for all tracks, I have confirmed that the embedded Album Title (TALB) is “More Dirty Dancing.” All other relevant ID3 tags are accurate.
I have confirmed that the “Local Media Assets” agent is at the top of all relevant agent lists in Server Settings.
I have confirmed that the “Use embedded tags” option is enabled for the library.

When matching this album, Plex insists on using the title “More Dirty Dancing (More Original Musuc From The Hit Motion Picture)”

Please note the typo in the word “Music.” This typo has allowed me to confirm that Plex is getting this title from Last.FM, rather than the embedded ID3 tag.

I have re-written the tags in my media files using Puddletag (Linux equivalent of MP3Tag), followed by the Plex Dance without success.

I suspect this is not specific to this one album, but I have not identified another example in my library. The typo noted above made this one easy to find.

EDIT: Files are .flac, so technically I guess the tags are Vorbis rather than ID3.

Currently using:
Plex Web Version 3.32.2
Plex Media Server Version 1.11.0.4633
Server OS: Linux Mint 17.1 64 bit
Browser: Any - doesn’t seem to be relevant.

Can you PM me 1 track so I can test?

On its way. Thanks.

Are you using a Premium library or regular?

It’s a Premium library.

Hey, I got your file. You’re using FLAC. We don’t read metadata from FLAC files, only MP4.

That is demonstrably not true. I just took another album of flac files and did the following:

Using Puddletag, I added some garbage text to the Album Title in all tracks and saved.
I Plex Danced the album.

Plex now shows the album with the garbage text in the album name, which is clearly not the name it would find online. It could only have come from the flac files.

Just found another - On the Dirty Dancing Soundtrack CD, there’s a track called “Hungry Eyes.” Plex is showing this with the title “Hyngry Eyes.” Again, I verified that the title is correct in the filename, and the embedded tag (TIT2). I can also find “Hyngry Eyes” on Last.FM.

I can now also confirm that Plex is not using an album.jpg file for at least one album. I have Herb Alpert’s “Rise” album. In the folder alongside the FLAC files is the following album.jpg:

What Plex finds and uses is this:

You can tell by the wide stripe on the left edge that this isn’t the album.jpg file. Searching for this album on Google images, this seems to be coming from Amazon.com. It is not embedded in any of the tracks (which should still be ignored in favor of the album.jpg).

I’m off, over the dale and through the woods, so Merry Christmas! I may not be back online until next week sometime.

Just to verify my settings:

I haven’t had a chance to test with the file you gave me, but I was told that yes, we do read tags from flac files. My mistake on that. However, I was told that that for flac, we don’t read id3 tags, but instead read vorbis tags. That id3 tags are against the specs for flac. I honestly do not know the difference and will need to finish testing your file to see what it uses and what Plex is doing with that data.

Yeah, mp3=id3 tags, flac=vorbis tags. Bad habit, shorthanding the language.

The tagging apps like mp3tag, puddletag, etc., are smart about it. They write vorbis tags to flac files, and id3 tags to mp3 files.

The bottom line is, all my files, which consist of a mixture of mp3 and flac formats, have always worked well with Plex in this regard until recently.

Hi

I have similar problems with PMS and embedded ID3 tags in music files. It is very frustrating to see tha PMS is ignoring my work of many many hours to tag >5.000 albums. A little example:

Artist: Bruce Springsteen
Album: The Essential Bruce Springsteen (contains 3 discs)

Folder/file structure:
B
Bruce Springsteen
The Essential Bruce Springsteen
Disc 1
all tracks (e.g. 01 - Blinded By The Light.mp3)
Disc 2
all tracks…
Disc 3
all tracks…

In the tags there is no specific name for each disc, only albumname is set.

The result in PMS is the Artist (Bruce Springsteen) and 3 albums, each build for each disc folder with different names.
Album 1: "The Essential Bruce Springsteen (Bonus CD)
Album 2: "The Essential Bruce Springsteen (CD 1 of 3)
Album 3: "The Essentail Bruce Springsteen, Disc 2

The agents are the same way configured as beckfield described above. Why is PMS ignoring my tags and dowloading rubbish from elsewhere? (last.fm? Plex Music? …?)

Also a lot of embedded albumart is ignored by PMS.

PMS Version 1.10.1.4602
on OS X 10.13.3
PlexPass: YES

Please fix that urgently.

Thanks and regards

@“MovieFan.Plex”
Any updates on this?

I handed the file off to the dev team to look at. Let me check what the status is.

I’m finding this throughout my library. It appears that Plex is not reading embedded tags at all.

  • I am seeing many artists whose posters aren’t the ones I have stored locally.
  • I have multi-disc sets of classical music that are exhibiting exactly the same mistakes that they did before Plex implemented the 'Use local tags" feature.

This needs some urgency from Plex.

I created a new library and had it scan my classical music. It did better on the multi-disc sets, which tells me that my old library has been bitten by the $%#@ bug(s) that led to the Plex Dance.

WHEN are you going to address the BUGS that necessitate the destructive workaround called the Plex Dance? @elan @kinoCharlino

The new library got the disc organization correct, but it still appears to be missing my sidecar .jpg files for album covers and composers/artists.

I got bitten by this bug again last night. What’s going on? @anon18523487

I don’t know if there’s been any changes to the way we read data from flac files. Your previous comment from June said sidecar images. I thought the problem was embedded data. Your files have embedded posters, so if you have the preferred embedded option enabled, then it will choose the embedded over the sidecar one.

Can you send me a file that’s doing this again? I misplaced the previous one.

According to @OttoKerner, the embedded and sidecar were reversed in the order of preference, so sidecar images, which tend to be of higher quality, are preferred over embedded images.