Bug: PlexHTPC Hangs when Selecting the 3 Vertical Dots whilst Playing Music

Plex Players Desktop Players
1

Server Version#: 1.41.7.9823
Player Version#: 1.70.1.303

Hello

I Reported this Bug, which was corroborated by another User, back in November 2024 and it is still present.

When Playing Music, if I Select the 3 Vertical Dots to, for example, Turn On ‘Repeat All’ then all I get is a Blank Screen and there is no way to regain control, or even Back Out, resulting in the App having to be Force Closed.

I am using PlexHTPC on WIndows 11 which is Fully up to Date.

Thanks in advance

Kevin.

2

Hello

Just a quick update.

This Issue still exists in the Latest Update, Version 1.71.0.334.

We really need a Public Facing Bug Tracker.

Thanks

Kevin

4

Hello @MovieFan

Sorry for bothering you but I have not had any response regarding this Issue and wondered if you could Help.

Thanks

Kevin

5

Hello @MovieFan

I have replicated the Issue and have attached the PlexHTPC Logs.

Plex HTPC.log (300.2 KB)

I Closed PlexHTPC
Deleted the Logs
Started PlexHTPC
Shuffled All Music
Selected the 3 Vertical Dots

Screen Clears to same Colour as was on the Song Backdrop and No Input is accepted requiring PlexHTPC to be Force Closed.

Thanks in advance

Kevin

6

Hello all

Some more Information.

This Issue only seems to occur when Playing Music.

Selecting the 3 Vertical Dots whilst Watching a Movie, or a TV Show, Opens the Options Screen as expected.

Thanks

Kevin

7

I am also experiencing this bug.

8

Hello @mainTAP

Thanks, at least now I know I am not alone with this.

Kevin

10

Thanks for reporting. Easy enough to reproduce. I’ve filed an internal issue for tracking. Thanks again for reporting.

Also with Windows HTPC, you can use F5 to refresh the screen to get you back in control instead of having to close the app and restart it. Still not a great experience, sorry.

11

Hello @Atomatth

Thanks for the Reply.

Good to Hear that it is Easy to reproduce on your end.

Also, Thanks for the Tip regarding F5 to Refresh the Screen.

Kevin

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