[Bug] Samsung 3.90.2 switching accounts hangs

Plex Players Smart TVs
1

Server Version#: 1.14.1.5488
Player Version#: 3.90.2

I just upgraded to 3.90.2 and now, every time I try to switch users (e.g. between my main account and a managed user or vice versa) the screen freezes with the 3 yellow dots loading indicator. It never moves past the user selection. The initial user selection works fine immediately after linking.

In order to change between users, I have to force-quit the app and re-link the TV to my account.

I upgraded from a side-loaded 3.84.2 beta to the Samsung app store version. I’ve tried deleting and re-installing, but it didn’t help.

2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.