Samsung TV App Hangs

Plex Players Smart TVs
1

Server Version#: 1.14.1.5488
Player Version#:3.84.3
Samsung: KS8000 tv app

Hi
With the new app version, the app often hangs, and I have to reinstall it to get it working again. It might hang when first connecting, or after watching a couple of episodes, always when you go back to the menu system in some fashion.
Server is fine, and web app on PC has no issues, its only the app on the TV.
Is this known and being worked on? I can’t seem to find any information about it.

2

Same issue here. Any luck with a solution?

3

No solution, however if ensure Plex is up and running before accessing the app it seems to be ok.

4

Try upgrading to 3.90.2. Is it when you go back to the home screen when it hangs? Try turning on logging to server and sending logs the next time it hangs.

5

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