So, with 1.8x of Plex, it is only successfully utilizing one physical HDConnect with two tuners, and NOT rolling additional recordings to the second physical HDConnect.
I just launched four simultaneous recordings, as you can see below…just to see if it could handle four separate programs at the same time.
But…only one HDConnect unit went “active”…the other one is just sitting there…
Attached are the logs, but it appears Plex 1.8x does not roll over to idle tuners like it should…
just posted the same issue. I am also seeing duplicate entries for each show since adding the second tuner.
I guess we just have to sit back and wait for another version of Plex…and hope it includes something to address this based on what was posted here…
It would be better if once a problem with adequate supporting documentation is posted, some acknowledgement that a fix is in the works would be good to see. I realize that sometimes you can’t pin down an exact timeframe, but just having Plex development add to a post something like “we’ve duplicated this problem, and a fix is in the works” would be nice to see. Or, if you CAN’T duplicate the problem, direct the forum poster to provide additional data that will help you pin things down.
Otherwise, it’s just a post, and…crickets.
Let me know if you need anything to generate additional problem solving data…
I’m having the same problem. I did notice that when I only record ONE show, clicking on the Plex Server > icon in the menu bar indicates that I have TWO Transcoding sessions running. IF I record two shows, it indicates that I have four transcoding sessions running. Interestingly, if I look in the .grab directory, I only see files associated with One transcoding file per show I’m recording, as expected. Could these be related issues? Or are you supposed to get two transcoding sessions per recorded show? FYI, I’m running two HDHomeRun Extend devices with the latest firmware, and the latest PlexPass version of Plex Server on a dual core MacMini.
This problem persists. Only one of my two tuners are “allowed” by Plex to record. If it is busy, any subsequent recording fails to execute.
Yeah - I’m having the same issue with 3 primes - only can get 3 shows to record.
Others are reporting that they can record using 2 tuners - so this isn’t a universal issue.
It is a frustrating one tho
08082017beta 2 HDHR firmware does not affect this issue either. Still persist
Agreed - I was in the process of testing this too
Just ran another test, since there was new tuner firmware. Still, the current version of Plex cannot roll over to use all four tuners I have established.
I just triggered another launch of four programs at the same time…two record. Two do not, they fail to roll over to the idle tuners.
Logs attached
This has been a problem from 1.7.x. Please join our discussion on it. If you can provide time stamps and the plex logs it will help.
@lvmickey done, posted as you requested.
@“rbkirk.Plex” Hopefully if we get enough people posting info they will get fixed ASAP.
Just to add to this…I looked at the logs of my tuners.
The firmware was updated at the same time, so at Fri Aug 11 18:50:38 2017 they were both “in sync”
Looking at the first log set, it appears Plex did “ask” for tuner data when I triggered the four simultaneous recordings, but was rejected by physical HDHomerun one, as both its internal tuners were busy.
My uneducated guess is when the tuner rejects the request by Plex, Plex does not roll over to subsequent tuners…instead, it just tried hitting the same tuner again several times
HDHomeRun CONNECT
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.128 / 255.255.255.0
20170811-18:50:38 System: time changed from Thu Jan 1 00:00:25 1970 to Fri Aug 11 18:50:38 2017
20170811-21:59:01 Tuner: tuner0 tuning 32.6 COMET (8vsb:563MHz-6)
20170811-21:59:01 Tuner: tuner0 streaming http to 192.168.1.188:51188
20170811-22:32:34 Tuner: tuner1 tuning 2.1 WSB-HD (8vsb:623MHz-1)
20170811-22:32:34 Tuner: tuner1 streaming http to 192.168.1.188:49809
20170811-22:32:36 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:41 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:41 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:45 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:45 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:57 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:57 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:33:23 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:33:31 Tuner: tuner1 http stream ended (remote closed)
20170812-00:00:01 Tuner: tuner0 http stream ended (remote closed)
Second log entry from second physical tuner
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.206 / 255.255.255.0
20170811-18:50:51 System: time changed from Thu Jan 1 00:00:25 1970 to Fri Aug 11 18:50:51 2017
20170812-15:59:00 Tuner: tuner0 tuning 8.3 KNOWLED (8vsb:183MHz-3)
20170812-15:59:00 Tuner: tuner0 streaming http to 192.168.1.188:51482
20170812-16:55:05 Tuner: tuner0 http stream ended (remote closed)
20170813-01:58:59 Tuner: tuner0 tuning 32.9 CHARGE (8vsb:563MHz-9)
20170813-01:58:59 Tuner: tuner0 streaming http to 192.168.1.188:51553
20170813-04:59:59 Tuner: tuner0 http stream ended (remote closed)
20170813-12:59:59 Tuner: tuner0 tuning 5.1 WAGA-HD (8vsb:551MHz-3)
20170813-12:59:59 Tuner: tuner0 streaming http to 192.168.1.188:60471
20170813-14:00:00 Tuner: tuner0 http stream ended (remote closed)
This problem continues **even with the latest Version 1.8.1.4139 release
**The Plex server, despite having two HDConnect Homeruns with a total of 4 tuners can only access one HDConnect, and it’s two tuners.
Other requests are rejected
Below first, are the logs from the tuners, the Plex Log, and the screenshot of the schedule
First physical HDHomerun connect…
HDHomeRun CONNECT
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.206 / 255.255.255.0
20170811-18:50:51 System: time changed from Thu Jan 1 00:00:25 1970 to Fri Aug 11 18:50:51 2017
20170812-15:59:00 Tuner: tuner0 tuning 8.3 KNOWLED (8vsb:183MHz-3)
20170812-15:59:00 Tuner: tuner0 streaming http to 192.168.1.188:51482
20170812-16:55:05 Tuner: tuner0 http stream ended (remote closed)
20170813-01:58:59 Tuner: tuner0 tuning 32.9 CHARGE (8vsb:563MHz-9)
20170813-01:58:59 Tuner: tuner0 streaming http to 192.168.1.188:51553
20170813-04:59:59 Tuner: tuner0 http stream ended (remote closed)
20170813-12:59:59 Tuner: tuner0 tuning 5.1 WAGA-HD (8vsb:551MHz-3)
20170813-12:59:59 Tuner: tuner0 streaming http to 192.168.1.188:60471
20170813-14:00:00 Tuner: tuner0 http stream ended (remote closed)
20170815-13:21:38 Tuner: tuner0 tuning 2.1 WSB-HD (8vsb:623MHz-1)
20170815-13:21:38 Tuner: tuner0 streaming http to 192.168.1.188:65378
20170815-13:21:41 Tuner: tuner1 tuning 5.1 WAGA-HD (8vsb:551MHz-3)
20170815-13:21:41 Tuner: tuner1 streaming http to 192.168.1.188:65455
20170815-13:21:47 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170815-13:21:53 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170815-13:21:53 HTTP: rejecting request from 192.168.1.188 - all tuners in use
2nd physical HDHomerun connect:
HDHomeRun CONNECT
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.128 / 255.255.255.0
20170811-18:50:38 System: time changed from Thu Jan 1 00:00:25 1970 to Fri Aug 11 18:50:38 2017
20170811-21:59:01 Tuner: tuner0 tuning 32.6 COMET (8vsb:563MHz-6)
20170811-21:59:01 Tuner: tuner0 streaming http to 192.168.1.188:51188
20170811-22:32:34 Tuner: tuner1 tuning 2.1 WSB-HD (8vsb:623MHz-1)
20170811-22:32:34 Tuner: tuner1 streaming http to 192.168.1.188:49809
20170811-22:32:36 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:41 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:41 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:45 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:45 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:57 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:32:57 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:33:23 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170811-22:33:31 Tuner: tuner1 http stream ended (remote closed)
20170812-00:00:01 Tuner: tuner0 http stream ended (remote closed)
20170814-10:58:59 Tuner: tuner0 tuning 17.1 WPCH-TV (8vsb:509MHz-3)
20170814-10:58:59 Tuner: tuner0 streaming http to 192.168.1.188:63743
20170814-11:59:55 Tuner: tuner0 http stream ended (remote closed)
20170814-23:58:58 Tuner: tuner0 tuning 32.6 COMET (8vsb:563MHz-6)
20170814-23:58:59 Tuner: tuner0 streaming http to 192.168.1.188:49278
20170815-01:59:56 Tuner: tuner0 http stream ended (remote closed)
20170815-02:59:00 Tuner: tuner0 tuning 57.2 WATCTOO (8vsb:635MHz-4)
20170815-02:59:00 Tuner: tuner0 streaming http to 192.168.1.188:65052
20170815-04:00:00 Tuner: tuner0 http stream ended (remote closed)
20170815-06:59:00 Tuner: tuner0 tuning 5.2 MOVIES! (8vsb:551MHz-4)
20170815-06:59:00 Tuner: tuner0 streaming http to 192.168.1.188:64492
20170815-09:30:01 Tuner: tuner0 http stream ended (remote closed)
20170815-10:59:59 Tuner: tuner0 tuning 17.1 WPCH-TV (8vsb:509MHz-3)
20170815-10:59:59 Tuner: tuner0 streaming http to 192.168.1.188:50850
20170815-12:00:55 Tuner: tuner0 http stream ended (remote closed)
I updated my two tuners to the latest Silicondust firmware Version 20170815. Then I reran a test trying to record four programs at the same time. Unfortunately, the failure persists.
First HDHomeRun CONNECT
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.206 / 255.255.255.0
20170817-03:10:48 System: time changed from Thu Jan 1 00:00:25 1970 to Thu Aug 17 03:10:48 2017
20170817-03:14:45 Tuner: tuner0 tuning 32.6 COMET (8vsb:563MHz-6)
20170817-03:14:45 Tuner: tuner0 streaming http to 192.168.1.225:64922
20170817-03:14:50 Tuner: tuner0 http stream ended (remote closed)
20170817-10:59:58 Tuner: tuner0 tuning 17.1 WPCH-TV (8vsb:509MHz-3)
20170817-10:59:58 Tuner: tuner0 streaming http to 192.168.1.188:57315
20170817-12:00:56 Tuner: tuner0 http stream ended (remote closed)
20170817-12:26:59 Tuner: tuner0 tuning 2.1 WSB-HD (8vsb:623MHz-1)
20170817-12:26:59 Tuner: tuner0 streaming http to 192.168.1.188:63554
20170817-12:27:03 Tuner: tuner1 tuning 11.1 WXIA-TV (8vsb:195MHz-3)
20170817-12:27:03 Tuner: tuner1 streaming http to 192.168.1.188:63640
20170817-12:27:13 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170817-12:27:19 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170817-12:27:19 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170817-12:27:57 HTTP: rejecting request from 192.168.1.188 - all tuners in use
20170817-12:28:04 Tuner: tuner1 http stream ended (remote closed)
20170817-12:28:08 Tuner: tuner0 http stream ended (remote closed)
Second HDHomeRun CONNECT..note NO real activity after first tuner rejects Plex requests
System Log
19700101-00:00:02 System: reset reason = firmware upgrade
19700101-00:00:09 System: network link 100f
19700101-00:00:10 System: ip address obtained: 192.168.1.128 / 255.255.255.0
20170817-03:11:00 System: time changed from Thu Jan 1 00:00:25 1970 to Thu Aug 17 03:11:00 2017
@“rbkirk.Plex” This issue isn’t related to the tuner firmware. I’ve found the underlying issue with this, and reported it to Plex.
@DaveBinM Thank you for sending that forward! I like that Plex keeps getting better and better!
(the test after a mere firmware update was a stab-in-the-dark longshot…I didn’t expect a difference, but in an abundance of caution, I reran the test anyway)
I have Plex Media server Version 1.8.1.4139 with 2 hdhomerun extend and one hdhomerun dual.
I am not able to record more than 2 show at once.
However if I uninstall one of the hdhomerun extend, Plex will record 4 show at once and use the hdhomerun dual once the hdhomerun extend is full.
@reneboulard That will be the same issue as the others, which has been reported 
