BUG: Video Thumbnails Fail to Load when seeking in shuffled video playlist on Android

Confirming the issue STILL EXISTS in:
Server (Windows x64): 1.32.7.7621
Android: 10.3.0.4685

The first video fails to load seek thumbnails. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.7.7621
Android: 10.3.0.4843

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.8.7639
Android: 10.5.0.4996

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.8.7639
Android: 10.5.0.4996

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

HAPPY NEW YEAR

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.8.7639
Android: 10.6.0.5141

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.8.7639
Android: 10.6.0.5141

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

Confirming the issue STILL EXISTS BUT HAS IMPROVED SLIGHTLY in:
Server (Windows x64): 1.32.8.7639
Android: 10.7.0.5386

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

BIG UPDATE FIRST IN MONTHS ON WINDOWS AND NO FIX

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.0.7998
Android: 10.8.0.5554

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.1.8227
Android: 10.11.0.183

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

LOOKING FORWARD TO CELEBRATING THE 1 YEAR ANNIVSERARY OF THIS BUG REPORT NEXT MONTH!

HAPPY ONE YEAR ANNIVERSARY OF THIS BUG REPORT

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.2.8395
Android: 10.13.0.466

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Still an issue.

OVER 1 YEAR OLD
IF THERE IS ANOTHER PLACE TO REPORT THIS BUG TELL ME

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.2.8395
Android: 10.15.0.634

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons, but occasionally works.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Hi @morganj may you take a stab at this for the list of ATV bugs please?

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.2.8395
Android: 10.16.0.758

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.3.8555
Android: 10.18.0.968

The first video fails to load seek thumbnails SOMETIMES. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.4.8679
Android: 10.18.1.1096

The first video fails to load seek thumbnails. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.4.8679
Android: 10.19.2.1191

The first video fails to load seek thumbnails. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.40.5.8897
Android: 10.19.4.1255

The first video fails to load seek thumbnails. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

BONUS ISSUE:
Pixel 8 Pro defaults to EAC enabled but then fails to play videos with EAC audio. Unchecking this in advanced settings fixed the issue.

IF THERE IS ANOTHER PLACE TO REPORT THIS BUG THEN JUST TELL ME

Confirming the issue STILL EXISTS on:
Server (Windows x64): 1.41.0.8994
Android: 10.21.0.1527

The first video fails to load seek thumbnails. Subsequent videos load prior video seek thumbnails as you progress using the move to next video or prior video. If you seek to the end of the video, let it end, then let auto-play (or manually) start the next video then seek thumbnails load correctly for the next video. Issue returns when using the next/prior buttons.

This version occasionally loads thumbnails for the first video played in this manner. The prior-video seek thumbnail issue continues if you move forward/back in the queue with buttons. Allowing the video to auto-play-next loads the correct seek thumbnails on the following video.

1 Like

you’re kind of a hero

why is nobody from the plex team even acknowledging this?

it’s the most annoying thing about plex for me

1 Like