TV Show Thumbnails not showing correctly

It just started doing this too..
It is showing every episode when before, it collated them into one Thumbnail.
Also, many are not showing (downloading) up.

Example Photos attached.

Please sit tight if you can.
We’re working on something right now.
I don’t have all the details yet.

When I have the full details, I will post again.

Should I wait to add more libraries till fixed or will it fix its self later even if PMS is adding them funky?

Those are the details I don’t have.
Getting to the root and resolving this has been a serious effort… Best terms now are “Coming into the Clubhouse turn” :slight_smile:

Ack! I feel like I am on hold…
( Elevator Music Goes Here )

Guess I’ll hit the pillow and tomorrow see if it will add libraries correctly then…

I do have news:

Fix works on development systems.
doing more testing now to make sure it works for everything else.

I’ll ask if I can ‘hotfix’ deploy it in the forums if it’s that kind of fix.

And the crowd “Boos”!
Was hoping it worked when I added a library this morning but, same thing happens.
Fresh Installed PC, Clean PMS install, agents ticked and ordered proper, and empty thumbnails on many and episodes not grouped.

Hmm, ETA on a fix? Maybe I’ll go fishing this morning with dad then… Already took the brunt of grief from family members for PMS being down. AND it stormed last night… If you have DISH TV you get it… They were mad at me because of CLOUDS knocking DISH out and PMS being down. LOL
I blamed you guys though… :stuck_out_tongue:

A fix for this issue will be included in the next Plex Media Server beta release due out very soon

@chrisallen said:
A fix for this issue will be included in the next Plex Media Server beta release due out very soon

Where do I get the Beta? Can I just go back a version and it work?

@Master-PC said:

@chrisallen said:
A fix for this issue will be included in the next Plex Media Server beta release due out very soon

Where do I get the Beta? Can I just go back a version and it work?

TheTVDB made a change to there API which requires a change in PMS.

@chrisallen Those Butt Heads! :disappointed:
Where is the link to the Beta or will PMS lemme know there is an update when out…

@Master-PC

It will be downloadable through the normal downloads page.

@Master-PC said:
It just started doing this too…
It is showing every episode when before, it collated them into one Thumbnail.
Also, many are not showing (downloading) up.

Glad i am not the only person with this issue, my entire library is gone to hell, a few of them show correctly and the other 90% are blank, as if they won’t match right.

@Kradnam2 said:

@Master-PC said:
It just started doing this too…
It is showing every episode when before, it collated them into one Thumbnail.
Also, many are not showing (downloading) up.

Glad i am not the only person with this issue, my entire library is gone to hell, a few of them show correctly and the other 90% are blank, as if they won’t match right.

If you read further down, you’ll see it’s fixed and on it’s way (build process) to being released. :slight_smile:

@ChuckPA “Read further down” Umm, read further down where?

Sorry… didn’t mean to include you in that. Intended for @Kradnam2

@chrisallen @ChuckPA Still wondering where to get the “Beta” version you are saying is coming out that’ll fix this issue.

It will be available at the normal plex.tv/downloads site and through the normal beta channel

You’ll see an updated 1.13.2 beta. Look at the build number (last 4 digits)

Here it is??
https://support.plex.tv/articles/201844613-early-access-beta-releases/

Okay thanks!
Guessing this is the right page that will show beta when ready..
( screen cap )