Bugcheck by Plex Media Server

Issue Description:

I have observed an unexpected system crash (Bugcheck) on my computer, which seems to be directly associated with the operation of the Plex Media Scanner. The system experienced a SYSTEM_SERVICE_EXCEPTION error, leading to a Bugcheck with the following parameters: 0x0000003b, 0xc000001d, among others. This incident occurred on April 13, 2024, around 04:09 AM UTC+8.

Technical Details:

Operating System: Windows 10
Kernel Version: 22621
Plex Media Server Version: [1.40.1.8227-c0dd5a73e]
Error Code: SYSTEM_SERVICE_EXCEPTION (3b)
Exception Code: 0xC000001D
Faulting Process: Plex Media Sca

Impact:

This issue caused an unexpected system reboot, affecting the stability and reliability of the Plex Media Server on my system.

waiting for someone reply…

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