Cable provider not available

Server Version#: Latest linuxserver docker image
Player Version#:
Tuner Make/Model: WinTV-DualHD
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:

So my proivder, M-Net from Munich Germany is not in the list of available providers when setting up DVR/Tuner. Which, ok - fine, no problem.

But how can I scan all the frequencies or specify frequencies myself as they are made public here https://www.m-net.de/fileadmin/Service/Downloads/WoWi/Senderliste_Muenchen_01.pdf

I’ve seen a few posts here like this one Missing Cable provider; and or possibility to manual setup settings - #5 by whoisbarry which say to specify the provider ini file myself. However, the folder Plex Media Server/Resources/Tuner/ does not exist as far as I can tell, and I can’t tell if I need to create it, or if it’s removed in the latest versions.

So I guess my question is how can I add a custom provider, or just scan all frequencies?

I am still using my own created channel list as described at your mentioned post:

Since I did the setup on my Synology DiskStation with DSM6 back then I just rechecked this with the latest DSM7 - the folder is still the same.

/volume1/@appstore/Plex Media Server/Resources/Tuner/Shared/scanners/dvbc/transponders

Since you are running Plex in a docker container I assume your path is slightly different, maybe something like /volume1/@docker/...

I guess you have to log in via SSH with root privileges since these folders are not visible in the GUI. Using a software like WinSCP makes this very easy.

Good luck! :four_leaf_clover:

Thanks for the reply. I can easily access the docker container with $ docker exec -it plex /bin/sh but In the Plex Media Server (which exists) I just don’t see the Resources/Tuner folder structure. I might be looking at a different place, or the linuxserver guys did something to this setup - although I can’t find anything in the Dockerfile. Perhaps I’ll try creating the file and mapping it as volume directly.

Turns out my device had some kernel driver issues, outside the docker container :upside_down_face:. Upon reinstalling those I was able to use the existing presets to find most (all?) channels I needed.

I still haven’t figured the part about custom cable provider, but I don’t need it anymore.

Maybe this https://forums.plex.tv/t/reporting-plex-dvr-lineup-inaccuracies-current-status/425001 helps, or Contact @sa2000

Wenn du nicht alle Kanäle findest:
Die Transponderlisten sind grauenhaft. Schau dir alternativ mal ganz unten die “FastScan”-Provider an.


wähle davon irgendeinen aus, klick auf Suchlauf, dann nochmal nach ganz unten scrollen und schauen ob ein Dropdownmenü

mit deinem Provider auftaucht. Das auswählen und nochmal auch Suchlauf klicken.

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