When I make a change to the metadata and lock it … it is often because the information found was incorrect. This happens with some of music videos when a movie of similar name exists. It is very frustrating when I take the time to make corrections and lock them down only to find my changes overwritten at a later date.
I believe that if an item is not matched and you make changes, it will match later and overwrite all entries including the ‘locked’ ones. I’m sure I’ve seen @OttoKerner reference this in other threads. He seems to be the metadata God on this forum.
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The trick is to use ‘Fix Match’ and match the item to the ‘Personal Media’ agent.
Only after doping that, start typing in your own metadata.
(If Plex has recognized the file as a duplicate of an existing movie in your library, you’ll have to ‘Split’ it before doing the ‘Fix Match’).
Consider placing your ‘unmatchable’ videos into a separate library. Then set the default agent of this library to ‘Personal Media’.
This makes it effectively an ‘Other Videos’ library which doesn’t even attempt to match the videos to an existing movie.
That could be he answer. I’ve found the issue shows up lost often with music videos. I already have them in their own library (setup as movies) and then I put each into a collection using the artist name. I’ll check back and find the collection I set up removed. I also see artists with names similar to a film name being replaced with that film.
Also, I have another library setup for standup comics… also setup as movies. Here, I also create a collection by name of comic. I sometimes look back and find the collection removed with each comic special standing on its own.
This does not work for me. I record TV news and list them by date. I follow the guidelines on labeling the files in the library. It matched to the show, in this case, it’s NBC Nightly News and I enter the info for the show. Every time I add a new show, the row I’m working on and the two previous rows lose their information… However, all the other days keep their info. One would think that because the lock doesn’t really mean lock, that it should be fixed by now. I read back and it seems that the lock problem has been going on for 3 years now. If anyone has any suggestions, I’m open to them! Here is a before example:
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