I’ve been all over the web trying to find a solution for Plex DVR nt working properly. When I use Plex DVR to record TV it gets a glitchy recording where the video freezes and audio continues, or where audio/video sequences get echoed like a record skipping.
When I just use the simple Hauppauge software to record the same program, I get a perfect recording.
I don’t know if it’s the codexes or what, but something Plex DVR is doing is making the recordings unwatchable. But I need the Plex DVR software to program when and what to record.
Can I please get some help? I am really angry at plex at this point because I’ve been trying to get this resolved for weeks and have barely gotten a respopnse. the pedople who have responded aren’t from plex.
Plex-- this is not a free service and I purchased the hauppauge just to use with Plex. You guys need to step up and resolve these issues for your customers. I know after discussing with other plex users that I am not the only one with this issue.
I wish they would put in an advanced option that allows us to turn off the **** transcoding. (Heard the transcoding was added for Live TV support which I don’t use).
The last PMS version that captured what the tuner sent without messing with it was v1.6.1.3722.
Every time they add a new feature or fix bugs they introduce new bugs. It’s frustrating.
@Arimorris said:
I’ve been all over the web trying to find a solution for Plex DVR nt working properly. When I use Plex DVR to record TV it gets a glitchy recording where the video freezes and audio continues, or where audio/video sequences get echoed like a record skipping.
When I just use the simple Hauppauge software to record the same program, I get a perfect recording.
I don’t know if it’s the codexes or what, but something Plex DVR is doing is making the recordings unwatchable. But I need the Plex DVR software to program when and what to record.
Can I please get some help? I am really angry at plex at this point because I’ve been trying to get this resolved for weeks and have barely gotten a respopnse. the pedople who have responded aren’t from plex.
Plex-- this is not a free service and I purchased the hauppauge just to use with Plex. You guys need to step up and resolve these issues for your customers. I know after discussing with other plex users that I am not the only one with this issue.
Does this happen when you are actively recording a show and watching at the same time or is this just playing the file back after it’s done recording?
What device are you using to play back the recordings? Some devices have built in hardware to decode mpeg2 video and other devices can’t do this so the Plex server MUST transcode the TS (mpeg2) file to H.264 for the device. This requires a server with enough power to transcode mpeg2 to H.264.
What kind of hardware is your server running on?
Last but not least. Can you use a program such as VLC to playback the recorded TS file without problems? This helps to determine if the problem is in the recording or in the playback.
I’ll answer the easy questions first.
No, VLC cannot play the recording. Or, rather, it plays it, but it shows the problems I described, with the audio/video repeating the last two seconds of audio/video before advancing, and repeating, and so on.
I have an Asus RoG with a Geforce GTX 870, and core i7. Let me know if you need more details than that. The computer should be plenty powerful enough though?
I have attempted to play the recordings on my pc using plex, and also on my pc using VLC.
And finally, it happens when I have left my pc alone to record, or when I am on my pc doing something else, when I have nothing BUT Plex running… I’ve really tried to troubleshoot, but I can’t find any consistency.
So far so good, turning off transcoding may have worked. I have 5 recordings that seemed to record correctly for the most part. One seems a little glitchy but it’s watchable.
I am only watching them on VLC and don’t know how they’ll play through Plex but that’s good enough.
If you just play the raw .ts recording through vlc, the recordings are probably interlaced which probably looks funny on a computer monitor. If you watch the recordings through a plex client that will transcode the stream on demand for you, you still get the benefit of deinterlacing.
I turned off “transcode while recording” because I was in a similar situation to yours: plex would dump the entire recording if it choked while transcoding. But I still transcode after plex is done recording with ffmpeg which will deinterlace the raw recording.
@Arimorris said:
I’ll answer the easy questions first.
No, VLC cannot play the recording. Or, rather, it plays it, but it shows the problems I described, with the audio/video repeating the last two seconds of audio/video before advancing, and repeating, and so on.
I have an Asus RoG with a Geforce GTX 870, and core i7. Let me know if you need more details than that. The computer should be plenty powerful enough though?
I have attempted to play the recordings on my pc using plex, and also on my pc using VLC.
And finally, it happens when I have left my pc alone to record, or when I am on my pc doing something else, when I have nothing BUT Plex running… I’ve really tried to troubleshoot, but I can’t find any consistency.
OK so that tells us the issue is in the recording and not in the playback.
This almost sounds like an older issue hat was fixed. Are you running the latest Plex Pass version?
@cayars said:
OK so that tells us the issue is in the recording and not in the playback.
This almost sounds like an older issue hat was fixed. Are you running the latest Plex Pass version?
Yep, I am running the latest plex. But I THINK turning off transcoding worked and they play in VLC. One was a little glitchy but it could have been antenna issues.
