Can no longer match movies and tv shows after latest server update

[therealmorse]

Server Version#: Version 1.18.9.2571
Player Version#: Version 4.30.1
After updating yesterday, I can no longer match any of my new movies or tv shows that i’ve added. The only thing that changed was the Server Version. Can some one help?

[tylerharmon8]

I’m having the same issue. Attempting to match via Plex Movie and The Movie Database. No matches for anything.

[tom80H]

please check out the solution / response to this parallel thread

After Update, No Movie metada

This problem was fixed earlier today. There was a delayed impact for this bug because of long expiry on cache for a specific url. Only users with the Cloudflare cache expiring started to experience the problem due to incorrectly formed data for tmdb access . The fix was deployed about 4 hours ago and Cloudflare cache cleared down A Plex Media Server restart is needed as it caches the data in the session and the bad data caused by this bug would only get replaced by a restart

[prestonfamily]

Still not working for me. Added 4 movies in the last several days. No matches found since March 25th.

These are properly formatted mkv files, in already scanned and tagged folders, so I know that thee files are in folders with properly scanned movies and their associated metadata.

OS X Server
Latest version of Plex 4.30.1

[prestonfamily]

Never mind.

Several reboots and re-starts of the Plex server woke things back up!