Can not sign into Server

Server Version#:
Player Version#:2.58.01076-38e019da

I cleared the Cookies and Site Data and must have removed the login information. I am putting in the correct password and my email address but it keeps saying it is not correct. I am still able to use the player it signs in automatically. I really do not want to have to change all the passwords again. What can I do?

Did you select to auth via Google?

I tried both however, I got it work. In the task bar where it shows the icon that are running in the background. I right clicked on Plex sever, then clicked on, check for update. It then went and signed me in. I do not understand what happen, but it is now working.

1 Like

This player is deprecated, btw.

What does that mean?

It means it hasn’t seen any update in years. And you will not be able to use newer Plex features with it.

So how do I fix that?

Uninstall “Plex Media Player” and install either “Plex for Windows/mac/linux” or “Plex HTPC” – depending on whether you used the “Desktop” or the “TV” mode of PMP before.
Download links below.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.