Yeah, sometimes it takes awhile to find the remote.
The current 3-5 sec does not seem long enough, Maybe 10 seconds? Or how about for the length of the intro?
1 Like
Only 3-5 seconds? In theory it should be there for 10 seconds 
By design it was decided to show it for only 10 seconds, and then hide it.
Other clients (including iOS, after a fix that will be released soon) will still keep the button around with the on-screen controls, but not tvOS. Or at least not for now, there are some technical complexities to deal with, and even other tvOS apps (like Netflix) have the same limitation 
Seems shorter than 10 seconds, Iāll check it out next time.
1 Like
Yep, it does stay for about 10 seconds. I guess time flies when your stumbling around looking for the ATV remote in the dark.
A lot longer, pleeeease. I would prefer 30 seconds or for the duration of the intro.
1 Like
It may be a limitation if the on screen controls for the player, but if not, Iād like the skip intro to show from the beginning of the file (0:00:00) through the end timestamp if the intro.
Even if itās not possible, skip intro is awesome!
A bug report.
The skip intro button sometimes comes up for live tv., and not in the intro, just happened in the middle of Jeopardy.
I will look into that today, thanks for reporting!
1 Like
For people fumbling around trying to find your remote to push skip intro, didnāt you just have it when you started the episode? At a minimum you had the 10 second countdown for the ānext episodeā prompt as well as the credits of the previous episode soā¦you either just had the remote or you had a solid 20-30 seconds before the skip intro option popped up if you were already watching something 
1 Like
After every episode it shows what episode is next and gives you a 10 second countdown timer where you can either back out of it, let it countdown to 0 and it will start the next episode on itās own or you can push select/enter and jump into it immediately.
Itās a setting you can turn on or off in the settings, under the āexperienceā tab. 3rd option in - play āup nextā videos automatically - not sure if it defaults to off or on, but thatās where the option is.
1 Like
I couldnāt repro that on Live TV, and according to the server team it shouldnāt be possible at all. Is there any chance you were talking about DVR content instead? 
If it happens again, please send me app and server logs and Iāll check if anything looks wrong there.
Thanks!
Donāt use the DVR, not reliable, it was live during the first round not even the intro. Was not the first time either. Happened in the middle of The Big Bang Theory a day ago also. Again not during the intro, live tv.
I vote duration of the intro. Great feature though.
2 Likes
Just came up again on tonightās Jeopardy about 2 minutes in while Alex was reading the categoryās. Live TV.
I just came to the forum to also ask for a little bit longer time on screen, too. Sometimes when Iām rewatching a series (like Star Trek: TNG) it pops up for a a few seconds before the intro actually starts (not a problem) and then the intro music doesnāt start for another 2 or 3 seconds after that. So itās really only on the screen for about 4 seconds or so after the theme song actually starts, and if Iām rewatching something Iāve seen a bunch I might not be paying full attention and I miss being able to hit the button.
Itās not a show stopping issue, the feature is awesome, but if it could stay on another 5 or even 10 seconds (since 20 seconds is the min for the length of the intro for Plex to find) it would be awesomer.
This is mostly on iOS as thatās when Iāll be rewatching stuff while cooking and whatnot. I havenāt noticed it on the AppleTV but Iām usually watching those shows with more attention, so if itāll stay on longer with a fix, cool. But I could see the same problem on tvOS at times.
But thanks again for an awesome feature!
1 Like
Did you send logs like asked?
If the button disappears you can press the down arrow to pull up the menu and it shows up in there too.
I have an issue when watching The Good Fight, where it never shows up. I was thinking because the intro can sometime be 15-20 min into the show that it doesnāt search that far into the episode.
1 Like
I thought logs were for āothersā to supply.
I stopped submitting logs awhile ago. I have submitted hundreds in the past, only to have nothing done so I stopped waisting my time. I donāt get paid to help them fix their bugs.
This topic should be a formal feature request topic so I can āvoteā on it. I would love to have a few extra seconds on screen to skip. Iām using Apple TV.
This is particular important for Anime. Youāll watch a couple minutes of the show and then the intro comes up. And anime will often will have lines of dialogue up until the last moment before the intro starts. The skip button pops up successfully, but it goes away once the intro starts.
I have been practicing the art of lightning fast reflexes of waiting for the last dialogue to finish, and hitting the āskipā button before it suddenly disappears. Iām not always successful.
It would be nice if the button lingered for just a moment or 2 longer, into the intro.
