Cancel Tidal subscription

General Discussions
1

I have trouble canceling my subscription to Tidal now that the trial has run out. The link in the help article only takes me to https://www.plex.tv/plex-pass/ and does going to “subscriptions” in the web app. https://plex.tv/users/payments shows no scheduled payments and no history of payments. Neither do my Tidal account page.

I can’t unsubscribe from Tidal’s website and Tidal does not show up on my Plex account, but money is being drawn from my bank account…

This is extremely frustrating since I can’t afford to pay €20 a month for a service I don’t use and never will use after this.

2

Are you saying that Tidal doesn’t appear at the bottom of this page for you?
https://plex.tv/subscription

3

contact billing they will be able to look at your account to figure out what is what https://www.plex.tv/contact/?option=plex-pass-billing

4

It does not.

5

I get redirected to https://www.plex.tv/plex-pass/

6

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