I received the email and followed all the instructions as direction and boy am I sorry I did so. I’ve got very strong passwords so I probably should have let it be, but here we are. I cannot even see my server name listed on my plex homepage, much less being told I need to claim it again. Can som…

Trying to use the above description leaves me even more frustrated, since I don’t even see the folder PlexData using the FileStation app? Oddly enough, I can see the folder from the dropdown list in Advanced search, but still not showing elsewhere in FileStation? (I see the folder from the ControlP…

Pretty much the same problem here as well. Tried every solution offered here on the forums, to no avail. Every time I try to connect to Plex on my local QNAP NAS, I get this: [Plex error] Is this still due to the Plex servers being overloaded and if so, when can we expect that to be resolved? Thx …

no luck here even finding the mentioned plexdata folder. Looks like the hard way is to stop plex, uninstall plex, reinstall plex and loose all watched history…

Taking that route here… don’t really want to, but it has to be up and running soon. I think I’ll live with loosing watched history Stop Plex server Delete the QPKG Remove the PlexData folder (on my NAS, it is listed as being present on NO volume?) Reboot NAS Install Plex server and reconfigure …

Hi @ChuckPa , first: Thanks for trying to help us! I tried your method but failed at step 6: My Preferences.xml is not updating/being populated with up to date info and only contains the following: OldestPreviousVersion MachineIdentifier ProcessedMachineIdentifier AnonymousMachineIdentifier Metric…

Hi @dane22 , Thank you very much for the detailed list of things to attempt. Unfortunately, as you’ll see from my post above i have tried all of them and nothing works. Thinking maybe i need to do another password reset?

For a start, and since claimit showed an TLS error, please retry with that, and after doing so, upload the PMS logs

Just tried again and got the same error. Then took a look at the logs, and I see this: Aug 25, 2022 07:13:52.827 [0x7fc84bc29b00] DEBUG - Request: [127.0.0.1:55562 (Loopback)] GET / (4 live) #4401a Token () Aug 25, 2022 07:13:52.829 [0x7fc84e162b00] DEBUG - Completed: [127.0.0.1:55562] 200 GET / …

Please zip and upload complete log, and not a copy/paste of a snip

Cannot access QNAP Plex Since resetting password

Plex Media Server NAS & Devices

dane22 August 25, 2022, 10:59am 14

Please see: (Re-)Claiming a QNAP Plex Media Server

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Cannot access QNAP Plex Since resetting password

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