Server Version#: latest
Player Version#: latest
Got a weird issue going on. I run Plex from docker. The container is running (see logs below) but I cannot seem to access the server from the UI. Both https://app.plex.tv and accessing through ip, does not show the server.
When going to “More”, it does not show my server. I am not going to include a screenshot of that because I have access to other peoples servers. But it does not list the server which is running on the ip I am getting the ui from.
Logs:
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 40-plex-first-run: executing...
Plex Media Server first run setup complete
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing...
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing...
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed
The logs don’t show a lot of information, maybe I need to enable debug logging or something like that, but all guides tell to do that through the UI, from which I can’t access the server…
Hi, thanks for the swift reply. I have network access enabled. Just checked to be sure. It also did work until a few days ago. We had a power outage. Don’t know whether that can have anything to do with it. If data would be corrupt, I would expect an error log though.
That IP address above is not a private IP.
Good point. I use tailscale to connect to all of my servers. This makes the ip local to my network. However, I had not yet tried to connect to it using the ip without vpn. No change though…
You’ll need to claim the server first. before you can use it.
See https://github.com/ChuckPa/UserCredentialReset
Thanks, I will try the solution later today.
Why do I need to claim the server? Last week it was working fine.
Because it won’t work otherwise.
This is not a new requirement.
I am looking at the github page you sent. This is a tool to reclaim the server. That implies I lost control over it. How could that have happened? I have been running plex for longer than that script exists and have never had to do something like that. Still a bit confused on why.
Ok I figured out what was wrong.
After running the script, nothing happened.
So I removed the Preferences.xml file (guessing that it was disposable). Which also did nothing.
Then I went to the actual log files. Don’t know why I didn’t sooner. In the log file I saw that the container could not resolve plex.tv. So I checked/fixed dns issues on the server/docker. After which still nothing happened because I removed the Preferences.xml file.
So I ran the script again to regenerate it. Than everything worked.
I find it curious that something as critical as this did not show up in the container logs. Had to open the log files to find this. Anyway, it is solved now.
