Cannot access server from local network

Plex Media Server
,
1

Server Version#: latest
Player Version#: latest

Got a weird issue going on. I run Plex from docker. The container is running (see logs below) but I cannot seem to access the server from the UI. Both https://app.plex.tv and accessing through ip, does not show the server.

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When going to “More”, it does not show my server. I am not going to include a screenshot of that because I have access to other peoples servers. But it does not list the server which is running on the ip I am getting the ui from.

Logs:

[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 40-plex-first-run: executing... 
Plex Media Server first run setup complete
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing... 
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing... 
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed

The logs don’t show a lot of information, maybe I need to enable debug logging or something like that, but all guides tell to do that through the UI, from which I can’t access the server…

2

Does the browser have local network access? Important note about the Plex Web app - Local Network Access

3

Hi, thanks for the swift reply. I have network access enabled. Just checked to be sure. It also did work until a few days ago. We had a power outage. Don’t know whether that can have anything to do with it. If data would be corrupt, I would expect an error log though.

4

That IP address above is not a private IP.

5

Good point. I use tailscale to connect to all of my servers. This makes the ip local to my network. However, I had not yet tried to connect to it using the ip without vpn. No change though…

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6

You’ll need to claim the server first. before you can use it.
See https://github.com/ChuckPa/UserCredentialReset

7

Thanks, I will try the solution later today.

Why do I need to claim the server? Last week it was working fine.

8

Because it won’t work otherwise.
This is not a new requirement.