Cannot claim the server

Plex Media Server Desktops & Laptops
1

Server Version#: 1.21.2.3978
Player Version#:

Hey

i had trouble accessing my movies in plex and tried to solve the problem by removing the user aka me from the web but then i tried to update the media server as i requested due to an error and in need to update manually but without any luck.
i also tried to signed out and after that i couldn’t claim the server nor i can do anything.

i have attached a picture shows the problem

plex
plex928×539 76 KB

also i have attached the logs and database to help identify the case.
Plex Media Server Logs_2021-02-04_00-18-57.zip (166.6 KB)
Plex Media Server Databases_2021-02-04_00-19-04.zip (21.1 KB)

thanks ^^

3

I did try the suggested solution but it didn’t help claim the server but it helped to shows the movies on it

4

I am still waiting for an answer for my problem

5

i have fixed the problem, only i needed to start the vpn to claim it and update the server.

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.