Cannot get password reset emails?

Plex Media Server
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1

Server Version#: 1.32.3.7192
Account type: Lifetime plex pass

I’ve had a plex account for a while, and all has been well…:
The other day, my phone app decided to de-authenticate me.

No problem, I have a password vault. Except the password isn’t accepted.

So I try a password reset - nothing, no email.

So I open Plex for my laptop, where I’m still logged in… and my email address is correct; but it says “unverified”. I click resend verification email, but again, no email gets sent… or at least, nothing gets delivered.

Email is hosted by Microsoft O365, so I check the spam folder (of course), but nothing. (note, I’m posting this from a new/blank account as cannot log into my real one… I can PM the account details)

2

Please contact https://www.plex.tv/contact/?option=plex-pass-billing directly.

3

If the account isnt a plex pass account how do they go about getting the password reset email?

4

Just the same.

5

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