Cannot play flac files remotely. Not via web also not on my mobile

I am new to this forum and sorry if I do something wrong.
I can not play flac files on my android mobile and also via web app (remotely). I have already read through some topics but I don’t think this used to work.

Are there any solutions to this problem?

And sorry, my english is translated.
Thanks and cheers
Plex Media Server Logs_2022-02-15_14-05-45.zip (3,9 MB)

Does Flac music file play on the computer that has Plex server application installed?

Try running the plex web from the computer that the server is installed on. https://support.plex.tv/articles/200288666-opening-plex-web-app/

Windows

With the Plex Media Server running:

  • Locate the Plex “ > ” in the Windows system tray
  • Right-click the “ > ” icon
  • Choose Open Plex…

windows-PMS-systemtray.png

OS X

With the Plex Media Server running:

  • Click the “ > ” icon in your Mac’s top menu bar or
  • Right click the Plex Media Server icon in the OS X dock (if you’ve set it to be visible)
  • Choose Open Plex…

mac-PMS-menubar.png mac-PMS-dock.png

If you can play the file locally but you cannot play the file remotely then maybe the issue is with the remote access. Check your remote access status. https://support.plex.tv/articles/200289506-remote-access/

Should look like this:

If all of those things check out good, then maybe you have a FLAC 5.1 file? Plex doesn’t play FLAC 5.1 files at the moment.

Lastly what version of android do you have. Might have a version that doesn’t handle FLAC?

Hello @Ryuzaki_2
Thank you very much for your answer. I only had time to try it out again today.
I couldn’t play it on my own network either and it is a flac stereo file.
I deleted the DB at the end and created it again. Now it works. Some error in the DB, only this album (hopefully) could not be played. Now there is a lot of work ahead of me to get the DB back to what I want :frowning:

Thanks again for the help!

increase the bandwidth allowed in the APP which I believe it’s set quite low and FLAC should play for you.