Cannot see Music Collections under Collections tab for Music

Collections tab under Music

When I go to the Collections tab under Music, the Collections tab looks identical to the Library tab. I used to see my collections here and I could click on a collection and do stuff with it. Thanks for reading.

Clear the cookies of plex.tv from your browser.
Or first try to reset the customizations: Customizing Plex Web | Plex Support
Use the hosted web app. https://app.plex.tv
Try an “incognito” browser tab.

I tried all and none were successful. To add to it, I opened up Plex in Chrome and Edge and both has the same issue. However, using my Firestick, Collections appear as expected.

Disable the “Settings Sync” across browsers. Then reset the customizations once again.
Settings - Plex Web - General - ‘Show Advanced’

Thank you for your replies. Unfortunately, I did as suggested and the issue persists on both web browsers.

Sorry, I just got word that this is not the right thing to reset.

Please take a look under
Settings - Plex Web - ‘Show Advanced’ - Debug
and use “Restore Defaults” (you might need to scroll down)
web_app_restore_defaults

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Thank you kindly good sir! I am back in business! :slight_smile:

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