[BUG] Cannot start many videos with captions enabled on Nvidia Shield

Plex Players Player Betas
,
1

Reported this previously in this now-locked thread several months ago. It seemed to be resolved for awhile back in May but has been an issue again for the past several beta versions of the Plex player on my stock Nvidia Shield with all available updates. (Sorry – posting remotely and don’t have access to exact version numbers right now.) It’s exactly the same symptoms and error message as in the previous thread linked above. Very frustrating. As always, the same videos play without issue on my Rokus.

image

2

Hello
Run Analyze on these videos
Take a look at [BUG] Can't play video if subtitle is selected before starting

1 Like
3

Re-analyzing the files fixed the issue. Not a solution, but an acceptable workaround. Odd that the same files played just fine on my Rokus. They need to fix this at the software level, but in the meantime I appreciate the tip.

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.