Nvidia Shield cant playback Subtitles since last Update

Plex Players Streaming Devices
1

Server Version#: 1.32.5.7349
Player Version#: 9.29.0.3217 (6c7fa64)

Hi there, since the last Player Update im not able to play media on my nvidia shield.
I have no problems on an iPhone 12, FireTV 4k Max or a Windows PC.
The Problem seems to be subtitle related, i can play many videos if im not using subtitles. I have reproduced this behaviour with srt and pgs subtitles.
Some videos even don’t have sound if i disable subtitles.

Nvidia Shield and the Windows PC are Gigabit wired.
The FireTV is connected over WiFi.

Other Users experiencing the same issue on reddit:
https://www.reddit.com/r/PleX/comments/15ijezr/anyone_elses_plex_just_started_transcoding/

I will attach my player logs.
plex_shield_player_logs.txt (193.0 KB)

2

You should change the tag to android-tv-beta instead of android-tv. Client version 9.29 is the beta version.

3

Ah, yes, joined the beta a long time ago and forgot about it. I have changed it.

4

Duplicate of Android TV Beta 9.29.0.3217 - Unable to direct play causing no audio - #6 by sixones

Problem seems to be refresh rate related.

5

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