Cannot transcode music; hard drive full

Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

There is no player nor server version because I had to remove them to shut down the computer.

I reinstalled Plex today and set about rescanning my music files. All was going well until I was away from home, listening to music and I got a message that transcoding was no longer possible because my hard drive was full.

Indeed it is.

I do not know how to proceed. I don’t know where the transcoded media is kept on my hard drive - and I had to uninstall Plex just to be able to run a shutdown command.

Before I did, I looked where the transcode folder is located - that field was blank so I assume it was the default location for an Ubuntu server - wherever that is.

On Linux (or Unix, but that’s practically dead,) whenever you’re getting a drive/volume full error, I always start with ‘df -k’ and look for entries that show a 90% or more usage. Might be a good idea to paste that output here.

Secondly, now that you’ve uninstalled Plex Media Server, you’ll need to manually collect the logs.

cd /path/to/logs # usually var/lib/plexmediaserver/Library/Application Support/Plex Media S
erver/Log, you will need to escape the spaces
sudo tar czf /tmp/pms.logs.tgz *

Copy/paste /tmp/pms.logs.tgz here. If the df output doesn’t give an indication of where the issue is, then the logs may be useful.

Hi. Thank you for this information it has been saved.

I finally discovered the problem using ncdu on the Ubuntu server. It had nothing to do with Plex - an rsync back up was filling up the main drive instead of a data drive. My apologies.

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