Can't access first-time setup of a new server on my network

[ChuckPa]

What is the LAN IP of the NAS?
What is the LAN IP of the computer you are using?

It might also help to manually download the Log files and attach them.

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 1: Gaining access to the Plex logs or when PMS isn’t running / won’t start Your Plex metadata, which is where the logs are stored, is stored out on /volume1 adjacent your content shares. It’s only hidden by default. To make it visible: DSM 7 Control Panel Shared Folders Highlight the PlexMediaServer shared folder EDIT “Permissions” tab Give your Synology username permission to “Read/Write” the share. Save. To manually retrieve the logs: File Station PlexMediaServer share Navigate…