If the server and/or the web page was signed into your Plex account when you reset it at Plex.tv, the credentials get out of sync. This happens because the old token is invalidated. With it invalidated, it is forced out.
The easiest method is to reset the credentials in Preferences.xml if you’re up to:
- Stop PMS
- Using vi or gedit or similar
- Remove the X-Plex-Token
- Also remove PlexOnlineUsername and Password
- Save it
- Verify Preferences.xml is owned by plex:plex and is rwx
- Now start PMS,
- go to the IP (you must be on same LAN or via 127.0.0.1 (ssh tunnel allowed)
- Claim it