Hello,
after the forced password reset I can not reach the PMS on the shield.
I can access the shield internal storage and attached HD via windows explorer in my local network, I can ping the shield via command prompt on its IP address (obviously)
Plex Web shows no server
In the shield player settings under Plex Media Server there is no entry (start/stop sever)
I can’t access the sever via ip:32400/web (or /identity or /claim etc.) = “this site can’t be reached”
PMS is installed on the shield, I can see it in apps and it is up to date
I have read all the forum entries so far, nothing helps. I also tried to access the server via chrome browser on the shield “localhost” = site can’t be reached
My next try would be to clear the cache of the server in the shield and/or reinstall it. But I understood all user data / meta data will be lost… that would be a bummer.
I was able to resolve my issue. I have some questions about plex on the shield, are you able to ssh into the shield? Reason being we need to know if the command below will work for you.
Enter the following command (substituting the IP address of your Plex Media Server as appropriate): ssh -L 8888:127.0.0.1:32400 ip.address.of.server
Open a browser window - on any computer on your network
Type http://127.0.0.1:8888/web into the address bar
This should allow you to sign in and access your server
I read about people solving their connection issues with SSH. I installed it on Windws the other day, but I could not figure out what syntax I have to use.
Unfortunately I get an error: ssh -L 8888:127.0.0.1:32400 192.168.178.20 ssh: connect to host 192.168.178.20 port 22: Connection refused
?? why is it port 22?
Chrome gives me a similar return if try to connect xxx/web → “refused to connect”
Do I have to provide the user ID and password which I am using to connect via File Explorer?
Hello labonne1990. The Plex Website Articles are the user manual. If nobody has shown you, go there and search for things like Shield.
Yes you would need a ssh daemon listening on the Shield. When I need to work on my NAS and I need to use SSH to do so, I would open a terminal and type the following
ssh admin@192.168.1.42
and it would attach as the user “admin” and then ask me for the password. I should not need to tunnel if both computers are on the same 192.168.1 subnet.
I wish I knew what that meant. I guess we have some reading to do.
The ssh tunnel command you typed does the following:
The computer you’re typing into is 127.0.0.1
your asking to connect to 192.168.178.20
all ssh servers by default listen on port 22.
your connection was refused either due to a firewall or there was no sshd listening.
It’s worth mentioning that the command you issued was good.
If SSH had connected though, and you entered in a valid password, then it would setup a tunnel.
The tunnel would make traffic you send to 127.0.0.1 port 8888 instead of going to you it would go through the tunnel and appear as traffic destined for the Shield on port 32400, the usual PMS server port.
Ok so you got Connection Refused Now what ?!?
Look for a YT video on enabling ssh access to your shield or go to NVidia and search it.
Good luck!
Hello nibbles,
thanks for tooking the time to answer me on this so through fully!
To make it short - it did not work. I am using Plex since more than 10 years on different server OS, so of course I know the manuals and before posting I went through the forum etc.
I definitely was not the only one with that problem. But either it was an easy with “claiming the server” or the posts are still unresolved.
The SSH solution seemed to be working more for traditional OS servers, not for AndroidTV. I actually even found a SSH server for the Shield (simpleSSH). Installed it and received the same message over and over again. To be honest SSH is a little out of my comfort zone, maybe it could have been fixed with better expertise, maybe not. So after having invested hours in fixing it, I decided it is now time to “reinstall”.
So I “removed” the server (uninstall updates) and installed the updates again. After starting the Plex Player on the Shield a “new” sever is found and there you go… a fresh sever (all stats and personal metadata are gone of course, libraries have to be set up again,…) - and it works…
This issue came up with the mandatory pwd reset, I guess the group of Shield Server “operators” is any way quite small, the ones effected even smaller, so not the biggest focus on fixing it.
But on the positive side: This is the first time I had to do it, the sever ran since 2017… not to bad then…
I’m glad a new install is working. Sorry a shield guru never stopped in to offer suggestions. I think a number of people are away from the forums this month.
