Can't create a new server on Synology NAS

Upgraded to a DS920+ from a DS416 Nas yesterday but when i logged in to the plex server i deleted my listed server on plex. How can i get that server back now on Plex, i can’t add media and don’t see ‘server’ settings in settings. I setup Plex before on Windows and Mac and didn’t encounter these problem. Thanks for helping


as you can see no settings

Are you accessing that new server using the bundled version of Plex Web and while on the same subnet?
http://[Syno IP address]:32400/web

If you are and it’s still now working… did you use to run that old server under a different Plex account? did you do a full uninstall before reinstalling the server app (including the server data directory)?

As this is about Syno…

  • is this about DSM 5/6 or the DSM 7 beta?
  • which version of PMS did you install on that NAS?

Yes im am running the bundled version and on the same subnet. same account from the old server but i didn’t do a fresh install of DSM i might have to do that as i see no other options when i tried deleting the plex shared folder and user.

  1. running DSM: 6.2.4-25556
  2. PMS: 1.18.52309f-5213a238

when you migrated from the OLD nas to the NEW one,

Did you perform the normal

  1. Pull out the old drives & trays
  2. Slide them into the new one
  3. Start up the NAS
  4. Use the Syno Finder to install DSM ?

yes, installed in the same number bay

thanks everyone who posted, it was a network issue

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.