Cant find Plex Media Server service

Server Version#:1.18.2.2058-e67a4e892
Player Version#:

Hi Plex-Fam,
Recently I wanted to install PMS on the Raspberry Pi.
Everything went fine (download), but as soon as I wanted to start the service I got some weird feedback that I don’t really understand.

Download log:

pi@raspberrypi:~ $ sudo apt-get install plexmediaserver
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following NEW packages will be installed:
  plexmediaserver
0 upgraded, 1 newly installed, 0 to remove and 1 not upgraded.
Need to get 0 B/70.4 MB of archives.
After this operation, 185 MB of additional disk space will be used.
Selecting previously unselected package plexmediaserver.
(Reading database ... 63151 files and directories currently installed.)
Preparing to unpack .../plexmediaserver_1.18.2.2058-e67a4e892_armhf.deb ...
Unpacking plexmediaserver (1.18.2.2058-e67a4e892) ...
Setting up plexmediaserver (1.18.2.2058-e67a4e892) ...

Configuration file '/etc/apt/sources.list.d/plexmediaserver.list'
 ==> File on system created by you or by a script.
 ==> File also in package provided by package maintainer.
   What would you like to do about it ?  Your options are:
    Y or I  : install the package maintainer's version
    N or O  : keep your currently-installed version
      D     : show the differences between the versions
      Z     : start a shell to examine the situation
 The default action is to keep your current version.
*** plexmediaserver.list (Y/I/N/O/D/Z) [default=N] ? Y
Installing new version of config file /etc/apt/sources.list.d/plexmediaserver.list ...
Processing triggers for mime-support (3.62) ...

The output when I wanted to start the service:

pi@raspberrypi:~ $ sudo systemctl restart plexmediaserver
System has not been booted with systemd as init system (PID 1). Can't operate.
Failed to connect to bus: Host is down

Any kind of help is much appreciated, and sorry for my low linux knowledge.

:partying_face: :kissing_heart:

You either use an extremely old Raspbian distribution or no Raspbian at all. Please tell us about your Linux distribution and version and make sure it is up to date.

Hi there :smile:

I looked into it and this is what I have:

pi@raspberrypi:~ $ uname -a
Linux raspberrypi 4.19.75-v7l+ #1270 SMP Tue Sep 24 18:51:41 BST 2019 armv7l GNU/Linux

Your Linux kernel version is new, that’s good. However, you do not use a Ubuntu / Debian based Linux distribution. Raspbian is the official Linux distribution for the Raspberry Pi and recommended to use for Plex, as only Ubuntu / Debian based distributions are officially supported by Plex.

Did you install LibreELEC with NOOBS? Please tell us exactly what Image you have used to setup your Pi :sweat_smile:

So I downloaded Raspbian Buster Lite.

Please see below the specification:


pi@raspberrypi:~ $ cat /etc/os-release
PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
NAME="Raspbian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=raspbian
ID_LIKE=debian
HOME_URL="http://www.raspbian.org/"
SUPPORT_URL="http://www.raspbian.org/RaspbianForums"
BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"

Looks good :+1: Did you do anything to disable systemd? At this point I would just suggest to power cycle / reboot your Pi. “Have you tried turning it off and on again?” :stuck_out_tongue_winking_eye:

Yes :laughing:
I restarted it already so many times I cant even count it with my bare hands anymore.

And about the disabling of the systemd. I don‘t even know how to do that.

Btw. thanks for your fast reply and your help till now :kissing_heart:

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.