I have the latest tvOS public beta and also Plex server 1.11. Tried with TestFlight and regular Plex apps. Can’t play anything 4K no matter what format it’s in. Used to be able to Direct Play 4K content in the MP4 container. Now Plex server says it is Converting using Direct Stream and it won’t play anymore. MKV 4K would always attempt transcode but now that says direct stream and doesn’t work either.
Any ideas how I can get 4K playback to work again??
Update: I got 4K MP4 files to play again by modifying the tvOS.xml file. Forgot that 1.11 would overwrite this when it updated.
Added this:
<VideoCodec name="hevc"> <Limitations> <UpperBound name="video.width" value="3840" isRequired="true" /> <UpperBound name="video.height" value="2160" isRequired="true" /> <UpperBound name="video.bitDepth" value="10" /> </Limitations> </VideoCodec>
Added hevc under here:
<DirectPlayProfiles> <VideoProfile container="mp4" codec="hevc,h264,mpeg4" audioCodec="aac,ac3,eac3" subtitleCodec="mov_text,tx3g,ttxt,text" />
Changed sound channels to 6 for all audio codecs
<VideoAudioCodec name="*"> <Limitations> <UpperBound name="audio.channels" value="6" /> </Limitations> </VideoAudioCodec>
grrrrr when will Plex finally stabilize the Apple TV experience!!! One would think these simple changes that work would have made their way into an update by now. Apple TV 4K been out for 6 months almost. Crazy…
@jrcorwin said:
Incorporating your suggestions into my, until then, unmodified tvOS.xml file finally allowed most of my 4K mkv’s to play. It’s an absolute disgrace that this is even necessary so long after the Apple TV 4K was released.
Agreed 100%. I can’t even be bothered to edit it and downloaded Infuse instead until Plex can get their act together.
