Server Version#: 1.19.3.2764
Player Version#:1.0.0.5
starting on 5/10/20 all my locally hosted TV Shows & Movies (1080p orig) are transcoded to 1080p over my local home network devices (ps4, shield, roku) including the PMS host PC. They also show as Remote under PMS Dashboard. Despite having Enable Relay off, Direct Play & Stream enabled, Disable video stream transcoding true. Not sure what triggered this change, nor how to stop it and return to locally streaming content in it’s orig format.
If playback is showing up as remote sounds like something changed with your network so that your server and clients are no longer on the same local network. I would look there first.
Nope, all exist on the 192.168.1.x network. I’m not even sure what the purpose of a loop back is in regard to Plex streaming locally hosted files.
correction: Disable video stream transcoding = true results in failure to play video and the message: “Playback Error Not enough CPU for conversion of this item.”
Is there anything that has changed in your environment recently?
What are you hosting PMS on?
What does your network look like, how does PMS connect to your network, and what does it connect to?
Hey, nothing has changed other than updating PMS after the problem started (hoping for a fix). PMS and media all reside (127.0.0.1) on a Win 10 PC. I have a Ubiquiti network gear: USG-3 gateway, 16port switch, 2 wap, multiple ott boxes like roku, ps4, shield, vizio app, tivo app. ISP is 12M up/90M dwn. No VPN. Problem even exists on the PMS computer when playing a file in a browser window, you can’t get more local than same machine for server and media, lol. Thanks EDIT: I did recently sign up for lifetime plex pass just before this went haywire.
while playing on Roku. bring up controller click on the playback settings ( the equalizer icon) then scroll down to “Stream Info”. move over to the right to highlight the top “Playback” and then at the bottom it should indicate why it requested the server to transcode.
Playback - Transcode (throttled)
Format - hls
Video - H.264 convert
Audio - English(AC3 5.1) convert
Subtitle - none
Forced Transcode
So I would defer to BigWheel he’s the plex employee but I would have a few questions.
In your plex server in (settings->network)
- What does “Preferred network interface” say?
- The box under “LAN Networks” does that have anything in it?
- Is “Treat WAN IP As LAN Bandwidth” check box checked?
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If you dont see these settings in the top right hand corner you need to click “Show Advanced” In (Settings->Network)
- currently Any, but have tried Ethernet 2 (192.168.1.13) {the pms pc address}
- 192.168.0.0/255.255.255.0 {uh oh, never noticed the 192.168.zero.0 mistake}
- not selected
OK was hoping it would have more info, If you can enable remote logging in the app then play something for a minute the disable remote logging. I can ask out Roku devs to look up the logs to see why forcing trancode.
( i will need the time of day and timezone so they can find the logs)
this could be why. I would leave it blank if you only have the one LAN
Ok so select your ethernet IP unless you have more then one IP address on that server and want it to respond on any IP address.
Also use this instead 192.168.1.0/24
If 1 and 2 does not solve it then try checking 3.
If none of that helps do what BigWheel says lol.
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Why we believe 192.168.0.0/255.255.255.0 could be causing a problem is your telling your telling your server 192.168.0.0/24 is your local subnet. But your on a 192.168.1.0/24 subnet.
So when a request comes in from 192.168.1.x your server is treating it as a remote network because you told it 192.168.0.x is your local network. The 3rd octect is wrong.
I guess you could leave it blank like BigWheel said its a personal preference for me to make sure every thing that can be configured to be configured.
That fixed it! I remember now why that octect is 0, that would by nature include all variations of networks contained within 192.168.x.x Odd that it would be an issue after all these years, I literally haven’t touched this gear in 3 years aside from updates. Thanks guys!! You saved me several afternoons of noodleing w/ this.
edit: audio is transcoded because it’s a 2 channel TV vs orig 5.1 audio. https://imgur.com/l8aACK8
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No, that is incorrect. To achieve that, you’ll have to modify the netmask from /24 to /16
So, 192.168.0.0/16 will include all addresses from 192.168.0.1 to 192.168.255.255
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