Can't update PMS to newer versions

This is an ongoing issue. If I download any new versions of Plex Media Server, it behaves as if I have no library. As soon as I uninstall and reinstall the old version, works great. All features work, so I’m not complaining, but I’d like to stay up to date with the newest release. Running v 2.7.4 right now.
Thanks!

The current PMS version is 1.3.3.3148. Please check your version and report back. Also, please give OS information and if you have PMS running as a service, if you install it as another user, etc.

Settings - Server - General will show you the current Server version. The version you reported is the Plex/web (resident UI) version.

Also please provide Host and OS version

Sorry! Version 1.0.2.2413
Windows 10
Not running as a service

Download the latest PMS from this website. After that, uninstall PMS, then install the new version. Report back with your results.

Do you have your PMS data located in a non-standard location? Have you manually moved it somewhere else?

Will do later. Data never moved. Install where Plex wants it. I will try again, but EVERYTHING is working perfectly. Trailers, remote access, it’s truly outstanding! That’s why I’ve been hesitant to try, but what the heck. When I get home ill reinstall.

And, Thank You for the helps!!