Hi,
I want to change the email address that’s associated with my Plex account. If I go to ‘change email address’, it asks for email address, password and verification code.
Is that the password and verification code for the new email, or is it the current password and verification code? because neither seems to work.
I know this has been asked in the past, but I couldn’t see an actual explanation.
Above, but note that the password is the password on your Plex account, and not like your Google password
If you can’t remember your password or are otherwise having trouble accessing your account, you can make use of our “Forgot your password?” page (https://app.plex.tv/auth#?resetPassword) to have the password reset to a known good value. Please see the following article with further details https://support.plex.tv/articles/201862428-plex-accounts/
If you request more than one reset email, please keep in mind that only the reset link in the most recent reset email we sent will work. In some cases, that newest email may not have arrived yet. Requesting a new reset will invalidate all previous ones.
Thanks dane22, so to clarify, you put your ‘new’ email address in the first box, the second box is your current plex account password, and the third presumably is the 2FA plex code (I have 2FA active)?
Correct
Thanks. It now says the email address has been taken.
Well, then you already have a Plex account created with the desired email!
To change the email address on the main Plex account, you will need to:
Thanks dane22, got it to work eventually 
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
