Just loads and loads when you try to click anything. Any idea why? Thank you.
Have you checked the output of the plugin logs? In linux these are in:
“/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Logs/PMS\ Plugin\ Logs”
In windows: “%LOCALAPPDATA%\Plex Media Server\Logs\PMS Plugin Logs”
There should be a log file in there, perhaps that will give you a clue?
I am just learning- very new to all of this… could you give more detailed instructions for troubleshooting? I am on a Mac system and it seems that only live streams are not loading. I have tried your suggestion above in my go to folder and I can’t access any logs. Thank you in advance for your advice.
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
Using the Finder’s Go menu, select Go To Folder…. then enter the following in the dialog box that pops up:
~/Library/Logs/
The log files will be located there.
In the “PMS Plugin Logs” there will be a com.plexapp.plugins.channelpear.log, or something similarly named.
Also see: channel PEAR - Plex plugin and channelpear.com - This website is for sale! - channelpear Resources and Information.
Sincere apology… looking at the log gives me no clarity. Could you take a look?
2015-07-23 15:44:04,036 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2872'
2015-07-23 15:44:04,036 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2872'
2015-07-23 15:44:04,038 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:04,038 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:04,040 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=5535'
2015-07-23 15:44:04,040 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=5535'
2015-07-23 15:44:04,042 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=5000'
2015-07-23 15:44:04,042 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=5000'
2015-07-23 15:44:04,044 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=4890'
2015-07-23 15:44:04,044 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=4890'
2015-07-23 15:44:04,046 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2523'
2015-07-23 15:44:04,046 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2523'
2015-07-23 15:44:04,048 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=338'
2015-07-23 15:44:04,048 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=338'
2015-07-23 15:44:04,050 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:04,050 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 7502 bytes
2015-07-23 15:44:06,789 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear/createvideoclipobject?container=True&thumb=http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2522.jpeg&title=Cinemax&url=http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2522
2015-07-23 15:44:06,791 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear/createvideoclipobject
2015-07-23 15:44:06,793 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:06,793 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:06,795 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:06,795 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 1419 bytes
2015-07-23 15:44:07,251 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear/createvideoclipobject?container=True&thumb=http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2522.jpeg&title=Cinemax&url=http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2522
2015-07-23 15:44:07,253 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear/createvideoclipobject
2015-07-23 15:44:07,254 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:07,255 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:07,257 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:07,257 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 1419 bytes
2015-07-23 15:44:07,264 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear/createvideoclipobject?checkFiles=1&container=True&thumb=http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2522.jpeg&title=Cinemax&url=http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2522
2015-07-23 15:44:07,266 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear/createvideoclipobject
2015-07-23 15:44:07,266 (10484a000) : CRITICAL (runtime:883) - Exception (most recent call last):
File "/Users/bode88/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 843, in handle_request
result = f(**d)
TypeError: CreateVideoClipObject() got an unexpected keyword argument 'checkFiles'```
```2015-07-23 15:44:07,267 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:07,267 (10484a000) : DEBUG (runtime:918) - Response: [500] 523 bytes
2015-07-23 15:44:09,987 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear/createvideoclipobject?container=True&thumb=http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2522.jpeg&title=Cinemax&url=http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2522
2015-07-23 15:44:09,988 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear/createvideoclipobject
2015-07-23 15:44:09,990 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:09,990 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:09,992 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:09,992 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 1419 bytes
2015-07-23 15:44:22,367 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear/listitems?group=All&items_dict=%7b%221%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2522%22%2c%20%22order%22%3a%201%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2522.jpeg%22%2c%20%22title%22%3a%20%22Cinemax%22%7d%2c%20%222%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2523%22%2c%20%22order%22%3a%202%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2523.png%22%2c%20%22title%22%3a%20%22HBO%22%7d%2c%20%223%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d2872%22%2c%20%22order%22%3a%203%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f2872.jpg%22%2c%20%22title%22%3a%20%22Animal%20Planet%22%7d%2c%20%224%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d338%22%2c%20%22order%22%3a%204%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fi.imgur.com%2fRp6PKpt.jpg%22%2c%20%22title%22%3a%20%22WGN%20Chicago%22%7d%2c%20%225%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d4890%22%2c%20%22order%22%3a%205%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f4890.png%22%2c%20%22title%22%3a%20%22Global%22%7d%2c%20%226%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d5000%22%2c%20%22order%22%3a%206%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f5000.png%22%2c%20%22title%22%3a%20%22FOX%20HD%22%7d%2c%20%227%22%3a%20%7b%22url%22%3a%20%22http%3a%2f%2fchannelpear.com%2fwatch%2fstream%2f%3fid%3d5535%22%2c%20%22order%22%3a%207%2c%20%22group%22%3a%20%22No%20Category%22%2c%20%22thumb%22%3a%20%22http%3a%2f%2fchannelpear.com%2fimages%2fmedia%2f5535.png%22%2c%20%22title%22%3a%20%22CTV%20Regina%20HD%22%7d%7d
2015-07-23 15:44:22,369 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear/listitems
2015-07-23 15:44:22,373 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2872'
2015-07-23 15:44:22,373 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2872'
2015-07-23 15:44:22,375 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:22,375 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2522'
2015-07-23 15:44:22,377 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=5535'
2015-07-23 15:44:22,378 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=5535'
2015-07-23 15:44:22,380 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=5000'
2015-07-23 15:44:22,380 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=5000'
2015-07-23 15:44:22,382 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=4890'
2015-07-23 15:44:22,382 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=4890'
2015-07-23 15:44:22,384 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=2523'
2015-07-23 15:44:22,384 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=2523'
2015-07-23 15:44:22,386 (10484a000) : DEBUG (services:603) - No service found for URL 'http://channelpear.com/watch/stream/?id=338'
2015-07-23 15:44:22,386 (10484a000) : DEBUG (services:618) - No matching services found for 'http://channelpear.com/watch/stream/?id=338'
2015-07-23 15:44:22,388 (10484a000) : DEBUG (runtime:106) - Sending packed state data (112 bytes)
2015-07-23 15:44:22,388 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 7502 bytes
2015-07-23 15:44:23,685 (10484a000) : DEBUG (runtime:717) - Handling request GET /video/channelpear
2015-07-23 15:44:23,686 (10484a000) : DEBUG (runtime:814) - Found route matching /video/channelpear
2015-07-23 15:44:23,687 (10484a000) : DEBUG (networking:172) - Requesting 'https://channelpear.com/assets/m3u/?userid=24021&key=830f3ee0ee4ea4b828456c9181f691420783f563'
2015-07-23 15:44:24,268 (10484a000) : DEBUG (base:117) - Checking if com.plexapp.plugins.channelpear is broken
2015-07-23 15:44:24,268 (10484a000) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X1N0b3JlU2VydmljZTpJc0NoYW5uZWxCcm9rZW4_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMQpzMzEKY29tLnBsZXhhcHAucGx1Z2lucy5jaGFubmVscGVhcnMxMAppZGVudGlmaWVycjAK'
2015-07-23 15:44:24,276 (10484a000) : DEBUG (runtime:106) - Sending packed state data (600 bytes)
2015-07-23 15:44:24,276 (10484a000) : DEBUG (runtime:918) - Response: [200] MediaContainer, 4893 bytes```Hi there,
Just did the last update for PMS and my channel pear doesn’t work again. Just says no Plex not responding. Might you know what causing this? Thank you in advance.
Hi!
This should fix the issue. I’ve sent an update/pull request to the creator of the channel.
Hi there,
I just got the ATV4 and everything works fine except for my USTVNow and Channel Pear… the sources won’t play. Any advice? Thank you in advance.
Me Too!!!
Channel Pear + Plex works fine on all my devices (windows laptop, macbook, Roku 2, Roku 3, and an android box) BUT it will not work on my Apple TV 4!!! Also I added the IPTV plugin to flex (from the unsupported app store) and again it won’t play on the Apple TV… 
anyone had any luck? or advice??
Thanks!
@plex168 said:
Hi there,I just got the ATV4 and everything works fine except for my USTVNow and Channel Pear… the sources won’t play. Any advice? Thank you in advance.
I don’t think this has anything to do with the channel, but with the Plex client for the ATV or Plex Media Server. I think this issues has been fixed in PMS 0.9.15.1. From the release notes:
(iOS/Apple TV) Support Direct Play for HLS streams from channels.
