Chromecast with Google TV New Player Cannot Play Anything

Server Version#: 1.20.4.3517
Player Version#:8.8.1.21332 (0798457a)
New player gives the error:
Error
An error occurred while attempting to play this video. Please check your connection and try again.

This Google TV is hardwired, and the old player works just fine. Logs here:

(File removed)

Other issues I have noticed is using subtitles will many times break playing it, I have to go to the android app, disable the subtitles, then try to play on the Google TV again.

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Are you casting to the Chromecast Google TV from another Android device? If so, please recreate the problem and get me the log from the Android app you are casting from. Android, Android TV, Fire TV Logs | Plex Support

Just experienced this tonight with a subtitled movie. Ended up watching it on my TiVo’s Plex app and it worked fine. (File removed)

Was trying to watch City of God. Then pulled it up on my phone to make sure it was a valid copy, which it was.

No, playing from the Plex app directly on the Google TV (the new one Google just released).

Ok. Please recreate the problem and provide the log from the Android app following the guide I posted before. Also let me know what movie or tv show you tried to watch so I can find it easier in your logs.

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I have the same problems and have had them since the start. Casting the same media from my phone works, but not playing in the app.

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The device does not like DTS at all. From what I can tell it only does aac2.0 as well. I recommend disabling passthough in the app and leaving the device codec detection on automatic if you changed it.

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I got a free gtvcc from YouTube tv, and wow google has gone with extremely annoying Home Screen on this device.

If my shield ever starts using this home, the pitchforks are coming out.

Glad I did not pay money for it.

What’s annoying about the home screen? I love the approach of focusing on content, not apps. I hated having to remember what content was on what app - i just find what I want to watch, click it, and it shows me where it’s available and gives me a choice of which app to open it in. This doesn’t work with plex, but still, opening plex is as easy as holding the assistant button and saying “Open Plex”.

all the ‘recommended’ ads that is at the top above the apps.

even in ‘app only’ mode, the first top row is all a bunch of things in the way of opening plex or other streaming apps.

Shield

Gtvcc app only mode

Default mode

Ah got it. usually the “recommended” stuff there is stuff I’m interested in, but I have a very long history with google, so they have a pretty good beat on the stuff I want to watch.

I like the content focus over the app focus, but to each their own.

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