CloudSync - rate exceeded error status 429 - amazon drive and running latest version for readynas

General Discussions
21

I figured you might notice that :wink: From my previous logs you’ll notice I was on 1.2.2.2857. While on that version, I was never able to see upload attempts - I would watch the Cloud Sync page to see if the upload status updated and I’d watch my computer’s network traffic but never saw any upload traffic. Based on some of the other discussions I saw some people had success uploading after downgrading to 1.1.4 or 1.1.3. I figured I’d give that a try and I chose 1.1.3 since that was the last version I was could successfully upload. Here was that post: https://forums.plex.tv/discussion/241507/plex-cloud-sync-amazon-drive/p1

If anyone is having success uploading to Amazon Cloud on version 1.2.3 then I’ll consider updating to that version. The release notes didn’t seem to mention any fixes around this issue though.

22

I have an abysmal upload rate (150 KB/sec) but will give it a try. :smiley:

23

Well I tried the newest 1.2.3 and for me it still doesn’t attempt to sync Amazon. left alone about 4 hours Nada. Soon as downgraded back 1.1.4 immediately stated syncing with Amazon so it’s a no go on new version for me

24

Ok. thanks for trying it. Sorry about that. I’ll write it up and have someone come see what’s going on

25

Hey @ChuckPa, any update on this issue? Thanks for your help btw!

26

I’ve not heard anything yet but that doesn’t mean folks aren’t digging.

Since a lot of folks find a reason to make this a holiday weekend (US), anything could have happened :smiley:

I"ll ping again.

27

upgrade to latest 1.3.0 and still broken :frowning:

Plex Media Server.log:Nov 24, 2016 14:58:30.364 [0x7f3a723ff700] DEBUG - CloudSync: Upload failure response body: {“message”:“HTTP status code\u003d[429] RequestId\u003d[c2800d45-b1f3-11e6-aca7-19c86a609bf1] Rate exceeded”}
Plex Media Server.log:Nov 24, 2016 14:58:32.132 [0x7f3a723ff700] DEBUG - CloudSync: Upload failure response body: {“logref”:“a5a01862-b202-11e6-b86d-7fe25efa615f”,“message”:“Token has expired”,“code”:""}
Plex Media Server.log:Nov 24, 2016 14:58:33.374 [0x7f3a723ff700] DEBUG - CloudSync: Upload failure response body: {“logref”:“a65d9b54-b202-11e6-bbd8-eff62adf9bcd”,“message”:“Token has expired”,“code”:""}

how else can we get this in front of the right people?

28

Same here on 1.3.0 :frowning:

Please Plex devs, let us know what’s up :frowning:

29

@ChuckPa
Any update on this issue? It’s been nearly 2 months since this issue was first reported across the forums. Difficult for Plex to justify saying they support Amazon Cloud Drive in its current state.