Server Version#:4.69.1
Player Version#:web
Hi all, My plex server is having problems with easyaudio codecs. I’m using OMV docker version of the plex server. I’ve checked network connection and can connect to download.plex.tv. I’ve double checked permissions don’t seem to be an issue. Here’s the logs of the issue.
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Mar 26, 2022 07:47:44.926 [0xffffb5f2daa8] DEBUG - [Transcode] We’re going to try to auto-select a subtitle.
Mar 26, 2022 07:47:44.926 [0xffffb5f2daa8] DEBUG - [Transcode] Audio Stream: 2, Subtitle Stream: -1
Mar 26, 2022 07:47:44.936 [0xffffb5f2daa8] DEBUG - [Transcode] Found session GUID of p21yp94d5njjwadifgt2lmmt in session start.
Mar 26, 2022 07:47:44.936 [0xffffb5f2daa8] DEBUG - [Transcode] Cleaning directory for session p21yp94d5njjwadifgt2lmmt ()
Mar 26, 2022 07:47:44.937 [0xffffb5f2daa8] DEBUG - [Transcode] Starting a transcode session p21yp94d5njjwadifgt2lmmt at offset -1.0 (state=3)
Mar 26, 2022 07:47:44.940 [0xffffb5f2daa8] INFO - [Transcode] CodecManager: obtaining EAE
Mar 26, 2022 07:47:44.940 [0xffffb5f2daa8] DEBUG - [Transcode] HTTP requesting GET https://plex.tv/api/codecs/easyaudioencoder?build=linux-aarch64-standard&deviceId=246a27f9-15a8-44bf-9587-5290c14fc8f&oldestPreviousVersion=1.25.8.5663-e071c3d62&version=1764
Mar 26, 2022 07:47:45.163 [0xffffb6999aa8] DEBUG - [HttpClient] HTTP/2.0 (0.2s) 200 response from GET https://plex.tv/api/codecs/easyaudioencoder?build=linux-aarch64-standard&deviceId=246a27f9-15a8-44bf-9587-5290c14fc8f&oldestPreviousVersion=1.25.8.5663-e071c3d62&version=1764
Mar 26, 2022 07:47:45.163 [0xffffb5f2daa8] ERROR - [Transcode] Codecs: Failed to download XML for codec ‘easyaudioencoder’
Mar 26, 2022 07:47:45.163 [0xffffb5f2daa8] ERROR - [Transcode] Error configuring transcoder: Decoder install failed: truehd_eae
Mar 26, 2022 07:47:45.163 [0xffffb5f2daa8] DEBUG - [Transcode] Streaming Resource: Terminating session 0xffffb6c75b38:rrvhu23uessf6fw1sgtmyscq which is using transcoder slot. Used slots is now 0
Mar 26, 2022 07:47:45.163 [0xffffb5f2daa8] DEBUG - [Transcode] Streaming Resource: Terminated session 0xffffb6c75b38:rrvhu23uessf6fw1sgtmyscq with reason Conversion failed. A required codec could not be found or failed to install.
Mar 26, 2022 07:47:45.163 [0xffffb5e0baa8] DEBUG - [Transcode] Killing job.
Mar 26, 2022 07:47:45.163 [0xffffb5e0baa8] DEBUG - [Transcode] Job was already killed, not killing again.
Mar 26, 2022 07:47:45.163 [0xffffb5e0baa8] DEBUG - [Transcode] Stopping transcode session p21yp94d5njjwadifgt2lmmt
