Collections tab visual UI bug

Plex Players Streaming Devices
1

Server Version#: 1.41.4.9463
Player Version#: 10.26.0.2578 (6cc7ea1a)
Device: NVIDIA Shield TV 2019 (Tube)

I recently encountered an odd bug with the Collections tab on my Shield where the posters are offset from the others and the pathing is wonky.

The posters with the red arrows pointing towards them are the bugged out ones. The yellow line indicates the path I have to take to arrive at the ‘Peacock’ collection.

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First I tried clearing the app cache and then doing ‘Reset All Customizations’. That didn’t help so I completely reinstalled the app, but the problem remains.

This issue occurs only on my Shield. The layout looks as expected in browser, the Windows app and on mobile.

I’ve never seen anything like this. Could it be a scaling bug related to my specific TV model?

2

It appears to have fixed itself after a few days. Everything works fine now.

3

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