Collections aren't showing up on Plex on Android TV

Let me rephrase this everybody can understand.I turned on my Nvidia shield yesterday and logged into Plex I had just added a new movie. I saw the movie on the home screen as a recently added and clicked it it was in a collection that I had set up.As to my astonish, as I went down to test it out I didn’t see the other movies in the collection. And I use my Plex everyday so yesterday it was fine and today when I got home from work and added that new movie I went down and there was no collection under reviews like they’re always had been.if I go to the movies and go library it’ll show it in the collection but if you select one movie in that collection under reviews it shows that it’s not even in a collection.

Please fix I would appreciate it so much I have Nvidia shield.

PS also please make it in collections when you’ve selected the movie when you scroll down under reviews to show all movies that you’ve redeemed in that collection no matter how many there are.

You’re going to need to restate all of that, I can’t make heads or tales of it.

I have AndroidTV and a FireTV Stick and collections are working just fine…

FireTV Stick Main Movie Library:


Fire TV Stick inside collection:

FireTV Stick Below Movie Collection info:

Android TV (Doesn’t have below movie collection info like FireTV does, but all other collection locations are working)

Android TV Main Movie Library View:


Android TV Inside Collection:

Android TV Collection Tab inside Movie Library:

As you can see, it’s all working… So, can you please re-word what you are saying so it’s easier for us to understand?

Sorry but you’re wrong when you select the movie on the Nvidia shield that’s working for the firestick it seems but on the Nvidia shield if you go down once you’ve selected the movie not when you’re looking in library mode it shows up fine there but when you select a movie under the reviews there is no other movies in the collection for the Nvidia shield

And I did uninstall the app and reinstall it same problem

See

see when it’s in library or when you go to the actual collections tab it shows fine just when you select the movie and you scroll down it’s not nothing’s there and all my movies and they were there earlier yesterday

And my servers up today and everything works fine on the app

I said it wasn’t underneath the movie/reviews (see the second set of 3 images). I don’t personally recall ever seeing it there before, admittedly I don’t use my AndroidTV as much as I use the FireTV stick, but if it has been there before, then it just needs to be reported as a bug. However, your initial post was very difficult to understand and lacked any real clarity as to what the problem was, which is why I asked and provided you with screenshots, so you could better explain the issue.

Punctuation marks really help to convey your meaning and avoid tragic misunderstandings:

“We’re eating now granddad”

Sorry when I get upset I come a ramble on and I use talk text sorry

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I rephrased it the main one

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I rephrased it for you the main one

No problem man, we all have that issue from time to time, it was just very hard to understand where and what you were talking about. If it was there before, I think a bug report will have to be submitted, and that will have to be by one of the Ninja’s or one of the Employee’s.

Let me rephrase this everybody can understand.I turned on my Nvidia shield yesterday and logged into Plex I had just added a new movie. I saw the movie on the home screen as a recently added and clicked it it was in a collection that I had set up.As to my astonish, as I went down to test it out I didn’t see the other movies in the collection. And I use my Plex everyday so yesterday it was fine and today when I got home from work and added that new movie I went down and there was no collection under reviews like they’re always had been.if I go to the movies and go library it’ll show it in the collection but if you select one movie in that collection under reviews it shows that it’s not even in a collection.

Please fix I would appreciate it so much I have Nvidia shield.

PS also please make it in collections when you’ve selected the movie when you scroll down under reviews to show all movies that you’ve redeemed in that collection no matter how many there are.

That it’s in a collection, and the other movies in the collection. It’s present on FireTV Stick as shown above in one of my posts, I don’t recall ever seeing it on AndroidTV, but he says it was there, so…

I would think, it’s the other movies in the Collection. :wink:

Sort of like how it shows up on my Android TV (it’s not a Shield, but I can’t see why that would make a difference) and basically every other app.

Maybe the collection tag is misspelled on one or more of the movies.

Collections work and display just fine on my cheap android box, (where that photo came from)

it’s an Android TV box,with the official google approved Android TV logo - maybe the shield is a little behind the rest of them, or ahead and has a bug.

gimme a break. It’s a real Android TV, not using the TV layout. I made sure before I bought it. Let’s stick to the problem, the Shield isn’t working the same way other Android TV devices work

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99% sure it used to show on the shield, because I remember being annoyed that it wouldn’t respect the collection ordering setting.

yeh, my pics above in the 2nd post, show the Sony TV as well not having it. So it’s definitely not a Shield only problem as leelynds believes… Like I said, I don’t ever recall seeing it, but if it was there, it certainly means it’s a bug, and needs to be reported…