Color corruption on resize when HW Transcoding HEVC content to h264, + 4K subs - Synology DS918+ NAS

Plex Media Server NAS & Devices
16

No problem at all - glad the information’s been useful, and hope you manage to get to the bottom of it.

Until the issue can be fixed properly, I’ve slightly hacked my install of Plex to work around the issue on my Synology DS918+.

In case anyone else with this problem is interested, I’ve renamed Plex Transcoder in the Plex installation directory (on my box this was /volume1/@appstore/Plex Media Server) to Plex_Transcoder - and saved the following script in its place (and made it executable).

#!/bin/sh
DIR="$( cd "$( dirname "${BASH_SOURCE[0]}" )" && pwd )"
declare -a new_args
forbidden_text=":format=nv12"

for param in "$@"; do
  new_args+=("${param//$forbidden_text/}")
done
"${DIR}/Plex_Transcoder" "${new_args[@]}"

Plex now hardware transcodes with resize from 10bit HEVC without corrupting the colour - and the world is good :slight_smile: