We paid for the Plex Pass, but there is a bug in the iOS download function that has been unavailable. Many users reported that they encountered the same problem, and for several months, Plex did not solve this problem and did not actively give effective feedback. Despite daily inquiries about the p…

Please Plex to respond The problem that was reported three months ago, have you confirmed this problem? If there is no confirmation, why did not communicate with the user for further confirmation? If it has been confirmed, why is your response still under investigation after the user has waited t…

They replied on the other page that he had managed to fix the bug a few days ago. Even if he apologizes in their post, I have a hard time understanding the lack of seriousness. The bug has been around for more than 3 months and they are just at the stage of having managed to fix it again, so when …

Here is what I noticed on my side on a Mac m1 the intel version works without worries. With the ARM version the bug is there. If you start a download for one file it will be downloaded once, if you start a download for two files the first file will be downloaded twice and the second file three tim…

[image] angel060: They replied on the other page that he had managed to fix the bug a few days ago. Excuse me, can you provide a link? thank you

[image] Plex for IOS infinite loop download problem (Feb 27 feedback problem, many users have confirmed the same problem, we paid for it, but it can't be used normally for a few months, please PLEX respond to this problem.) Mobile Devices I purchased Plex mainly for the ab…

While browsing the forum I saw that Plex also has problems on PS5, and that it has been going on for 1 year. Does the company have recruitment problems, or even worse close to filing for bankruptcy?

Following the new update on IOS (version 8.4) the bug has disappeared, the downloads work continuously and even my compatibility function which blocks the download also works I would say thank you to the Plex team even if it’s a shame to have waited so many months without a solution

Thanks for the heads up. I gave up long ago to even keep trying until I saw your post. I can confirm it now finally seems to work for me too.

a big thank you also s4j4 who has been very active on this topic

I had problems downloading content from my Apple devices (especially my iPad by the way). Plex, please fix this problem again!!! There are enough open tickets on the forum to realize that there is a real problem on this part

Complaints from users: Inaction by Plex employees

Forum Feedback

BigWheel January 12, 2023, 5:02pm 41

if you want info about downloads there are a few active topics about it. This one is the most active Sync is Dead (almost). Long Live Downloads! (Part 2 - iOS) You can click on the Downloads tag on top of topic to see all the topics about it.

Topic		Replies	Views
How should I apply for a refund? General Discussions	18	926	September 29, 2022
Plex needs to improve the downloads feature Plex Players android-mobile-legacy , ios-legacy , downloads	123	2770	October 24, 2023
Plex Download Feature - Big Backwards Step - All not Lost? General Discussions downloads	117	3010	August 23, 2023
Downloads sucks and doesn’t work “Error downloading item” Plex Players downloads	206	7981	June 16, 2024
Plex iOS Download feature is unusable as it does not ever complete a download Plex Players ios-legacy , downloads	228	17347	January 13, 2023

Complaints from users: Inaction by Plex employees

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