Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Are the pointers on the screen of any help?
e.g. is the listed local IP the IP of the Plex Media Server and are you on the same subnet?
If you want somebody to provide further input, please add some details to your post.
e.g.
- on what exact platform / TV model are you running this Plex client (incl. app version if possible)?
- what’s the version of Plex Media Server you’ve installed and on what platform?
- were you previously able to connect from this device to your server?
- can you connect to your server from another device (e.g. via a browser or mobile/desktop player)?
I figured out it was the TV too old
