@elan
I’d suggest looking into the process the Open-WebUI team uses to manage their GitHub feedback/suggestions/bugs. I’ve been impressed. Their team accomplishes a lot and is active in those threads. The process you use is even more important than the tool you choose (perhaps something to reflect on about your previous attempts?), but GitHub has proven to be a good tool for this.
Responses are generally made from the Open-WebUI team within 1-3 hours of reporting something, and the item is classified, sorted, and taken to the next step in its journey. And those items can be tracked by those who care, voted on, and re-opened if necessary. The process is organized, transparent, and builds trust.
I personally do prefer the plex forum visually when communicating with people, but GitHub can be integrated into a product-ops and dev-ops workflow in a way that this forum can’t. There’s value in that.
