Server Version#: 1.24.3.5033
Player Version#: various Plex Media Server.log (776.5 KB)
Movies play locally. But when attempting to play from my remote Roku I get “Content Unavailable” on some, not all my movies. I attempted to play them on my Samsung Galaxy and they have a similar error “Something went wrong”.
I logged into my local Plex server and the non-playing movies are missing a poster. I can download them directly, but can’t play through plex.
I’ve verified I have the latest server version and rebooted and optimized database with no luck.
Can anyone assist? I’ve attached my server log.
Thanks.
I’m going to attempt a repair.
The instructions in the repair guide aren’t specific to a Synology NAS and the commands don’t work as illustrated.
I’m working out of the "/var/packages/Plex Media Server/target/Plex SQLite" directory.
I’m not sure how to translate the corruption check command from the Windows instructions to Linux.
Hunted around the forums. Found this is the location for the query:
“/volume1/@appstore/Plex Media Server/Plex Media Server” --sqlite “/volume1/Plex/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db” “PRAGMA integrity_check”
Ran the recovery command:
“/volume1/@appstore/Plex Media Server/Plex Media Server” --sqlite “/volume1/Plex/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db” “.output recover.out” “.recover”
No output on console.
Ran integrity check. Same error.
If you go into the Plex shared folder using FileStation
Plex/Library/Application Support/Plex Media Server/Plug-in Support/Databases
You should find:
com.plexapp.plugins.library.db - this is the main database
You should also find several backups of it with a date/time stamp appended to the name.
The easiest repair method is
Stop Plex
Rename com.plexapp.plugins.library.db and add a -bad to it. We can delete it as the last step
Now make a copy of the most recent database backup file . It will end up with a (1) in the name.
Rename that copy file to be com.plexapp.plugins.library.db
Right-click it and verify it’s still owned by user plex. Change if not.
Start Plex
IF everything looks good (all functioning), Scan files & Refresh the metadata for each library section you have to make certain it’ in sync with changes.
IF this ‘copy’ is also damaged, repeat the process with the next older backup until you get to good one.
My backup files are in this format. -2021-09-24
I renamed the latest one and started Plex.
Plex said it needed to update my libraries as they were out of date with a legacy agent.
This is the process I went through yesterday that broke all my media.
I’ll report back if it works this time. Going to take awhile.
Thank you.
None of my media is available now.
“Something went wrong” when I attempt to browse to it on my PC.
Remote connection gives “no items to display” on one and an empty library on the other. Plex Media Server.log (3.3 MB)
Just to clarify, delete everything in the databases folder and remove the server entry in authorized devices?
From there I reinstall the server within the NAS?
Thanks.
