Server Version#: 1.19.4.2935
Player Version#: 1.13.0.1275-bbd8d37b (Mac PMP)
I can’t figure out what changed about my setup, but for more than one day nobody has been able to access Plex, locally or remotely.
There’s a green tick for remote access in settings, but in PMP all libraries are “unreachable” and when I click “retry” a red box comes up that says “there was an error retrieving content”.
None of this has happened before. I have added logs, hopefully the correct ones.
Plex Media Server Logs_2020-06-26_22-14-20.zip (3.0 MB)
sa2000
June 30, 2020, 12:00am
3
james_goldi.ng:
I can’t figure out what changed about my setup, but for more than one day nobody has been able to access Plex, locally or remotely.
There’s a green tick for remote access in settings, but in PMP all libraries are “unreachable” and when I click “retry” a red box comes up that says “there was an error retrieving content”.
None of this has happened before. I have added logs, hopefully the correct ones.
Appears to be database corruption
Jun 26, 2020 22:08:29.681 [0x15273b3c8700] ERROR - SQLITE3:(nil), 11, database corruption at line 55821 of [bf8c1b2b7a]
Jun 26, 2020 22:08:29.681 [0x15273b3c8700] ERROR - SQLITE3:(nil), 11, statement aborts at 24: [insert into statistics_bandwidth (account_id,device_id,timespan,at,lan,bytes) values (:statistics_bandwidth_account_id,:statistics_bandwidth_device_id,:statistics_bandwidth_timespan,:s
Jun 26, 2020 22:08:29.681 [0x15273b3c8700] ERROR - Exception inside transaction (inside=1) (../Statistics/StatisticsBandwidth.cpp:50): sqlite3_statement_backend::loadOne: database disk image is malformed
Jun 26, 2020 22:08:29.681 [0x15273b3c8700] ERROR - Exception inside transaction (inside=1) (../Statistics/StatisticsManager.cpp:245): sqlite3_statement_backend::loadOne: database disk image is malformed
Jun 26, 2020 22:08:29.681 [0x15273b3c8700] ERROR - Thread: Uncaught exception running async task which was spawned by thread 0x15274986f700: sqlite3_statement_backend::loadOne: database disk image is malformed
See if it is repairable - Instructions on Support Article https://support.plex.tv/articles/201100678-repair-a-corrupt-database/
If not repairable, look for recent backup
See https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/
system
Closed
September 28, 2020, 12:01am
4
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