Server Version#: Version 1.18.9.2578
Player Version#: Version 4.22.3
I can not stream from my QNAP server.
I get this error on every file.
How can i fix it?
It just happend. I have not configured anything.
“Conversion failed. A required codec could not be found or failed to install.”
Did you just upgrade to PMS 1.18.9 or need a codec (audio or video) which you’ve not used before?
In my recall i did not do anything. I did not update (I have to do it manually on QNAP, and i don’t recall doing it)
I can’t open any of my movies. They all use to work.
I need the log files ZIP
Plex Media Server Logs_2020-04-25_19-23-32.zip (3.9 MB)
Here you go 
It can’t get to plex.tv to download the codec for this version of PMS.
Apr 25, 2020 19:23:01.113 [0x7f865cac2700] DEBUG - We're going to try to auto-select an audio stream for account 1.
Apr 25, 2020 19:23:01.113 [0x7f865cac2700] DEBUG - Selecting best audio stream for part ID 7632 (autoselect: 1 language: en)
Apr 25, 2020 19:23:01.113 [0x7f865cac2700] DEBUG - We're going to try to auto-select a subtitle.
Apr 25, 2020 19:23:01.113 [0x7f865cac2700] DEBUG - Subtitles: Found a candidate subtitle language [dan] for a foreign film
Apr 25, 2020 19:23:01.113 [0x7f865cac2700] DEBUG - Audio Stream: 17454, Subtitle Stream: 17456
Apr 25, 2020 19:23:01.114 [0x7f865cac2700] DEBUG - Found session GUID of 4p7m7wbe535i5gnknqwb6pe7 in session start.
Apr 25, 2020 19:23:01.114 [0x7f865cac2700] DEBUG - Cleaning directory for session 4p7m7wbe535i5gnknqwb6pe7 ()
Apr 25, 2020 19:23:01.114 [0x7f865cac2700] DEBUG - Starting a transcode session 4p7m7wbe535i5gnknqwb6pe7 at offset -1.0 (state=3)
Apr 25, 2020 19:23:01.115 [0x7f865cac2700] INFO - CodecManager: obtaining decoder 'h264'
Apr 25, 2020 19:23:01.115 [0x7f865cac2700] DEBUG - HTTP requesting GET https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard&deviceId=8ef4e155-65a4-4da9-b730-90f2489023d9&oldestPreviousVersion=1%2E16%2E3%2E1402-22929c8a2&version=99c90e0-3095
Apr 25, 2020 19:23:06.742 [0x7f85eb447700] ERROR - Error issuing curl_easy_perform(handle): 28
Apr 25, 2020 19:23:06.742 [0x7f85eb447700] DEBUG - HTTP simulating 408 after curl timeout
Apr 25, 2020 19:23:06.742 [0x7f85eb447700] WARN - MyPlex: Updating device connections failed, retrying in 320 seconds.
Apr 25, 2020 19:23:12.877 [0x7f866d51d700] DEBUG - Completed: [192.168.1.12:59398] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) TLS GZIP 20000ms 5 bytes (pipelined: 200)
Apr 25, 2020 19:23:12.889 [0x7f866d22f700] DEBUG - Auth: authenticated user 1 as Qnap20@gmail.com
Apr 25, 2020 19:23:12.889 [0x7f860b159700] DEBUG - Request: [192.168.1.12:59398 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) TLS GZIP Signed-in Token (Qnap20@gmail.com)
Apr 25, 2020 19:23:12.889 [0x7f860b159700] DEBUG - Content-Length is -1 (of total: -1).
Apr 25, 2020 19:23:16.116 [0x7f865cac2700] ERROR - Error issuing curl_easy_perform(handle): 28
Apr 25, 2020 19:23:16.116 [0x7f865cac2700] DEBUG - HTTP simulating 408 after curl timeout
Apr 25, 2020 19:23:16.116 [0x7f865cac2700] ERROR - Codecs: Failed to download XML for codec 'h264_decoder'
Apr 25, 2020 19:23:16.117 [0x7f865cac2700] ERROR - Error configuring transcoder: Decoder install failed: h264
Apr 25, 2020 19:23:16.117 [0x7f865cac2700] DEBUG - Streaming Resource: Terminating session 0x7f85ec1b9180:z3pn429vrhc4m7vxy4yg1iq1 which is using transcoder slot. Used slots is now 0
Apr 25, 2020 19:23:16.117 [0x7f865cac2700] DEBUG - Streaming Resource: Terminated session 0x7f85ec1b9180:z3pn429vrhc4m7vxy4yg1iq1 with reason Conversion failed. A required codec could not be found or failed to install.
Apr 25, 2020 19:23:16.117 [0x7f85ea2b3700
What do i do then?
Is the NAS connected and configured for the outside internet?
Is this hard wired or WiFi ?
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