Conversion failed. The transcoder exited due to an error

Plex Media Server Desktops & Laptops
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Server Version#: 1.13.9.5439
Player Version#: 2.19.4.70
Plex Media Server Logs_2018-10-15_20-04-53.zip (4.3 MB)

I get this error when trying to play a certain movie. It doesn’t matter if I try to play the 720p version or the 1080p version. It doesn’t matter if I try to play it on the web player or my Xbox One. Both files play fine on my PC using PotPlayer.

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