Conversion failed. The transcoder exited due to an error

Server Version#: Version 1.15.0.659
Player Version#: Web (WIN10); Version 3.87.3, iOS 5.10, Roku latest beta

On iOS; Playback was terminated by the server. Conversion Failed. The transcoder exited due to an error.
On Roku; Conversion failed. The transcoder exited due to an error.
On Web Browser; Conversion failed. The transcoder exited due to an error.

This is only with one specific file. It plays fine on VLC. It’s 4K.

Logs attached, thanks. Plex Media Server Logs_2019-02-21_07-56-49.zip (3.9 MB)

Nobody has this issue or any ideas?

Have you tried streaming the file w/o TrueHD set as the audio source?

It’s the only audio source I have on it, unfortunately…

I have the same issue… Is there a solution?Plex Media Server Logs_2019-04-07_15-20-13.zip (3.6 MB)

here is the logs. There’s lots of this posts, but no real solution. And most of them are from 2018.

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